Independent Vehicle Service Inc

I brought my Ram Promaster 2500 Cargo Van to Independent Vehicle Service to diagnose the reason behind my check engine light. Being unfamiliar with Albuquerque and concerned about finding a reliable shop, I was relieved to discover this gem.

Fortunately, Independent Vehicle Service not only provided a swift analysis of the issue with my van but also offered a prompt resolution. A special shout-out to Kristen for her excellent communication – she kept me informed at every step and explained the recommended services in a clear and understandable manner.

I also want to commend the mechanic, Guada, for the comprehensive notes and accompanying pictures that illuminated the situation. It was evident that they had my best interests and safety in mind throughout the process.

Overall, my experience with Independent Vehicle Service was extremely positive, and I highly recommend them for their reliability, transparency, and commitment to customer satisfaction.

Independent Vehicle Service is the BEST auto repair shop I have ever come across in my life! They are honest, know what they are doing, have awesome customer service & explain everything thoroughly to you that they find wrong wth your vehicle! They are far SUPERIOR to any dealership I have ever brought my vehicle to. I highly recommend them!

Michael and his team have done a bunch of stuff for me in both ppf and ceramic and just do an incredible job. They always go above and beyond to get invested in the vehicles they're working on and have impeccable customer service. I wouldn't go anywhere else.

Showed up on Friday around 10 with our Rialta motorhome. It's a VW Eurovan.
No appointment, but they got us right and did the diagnosis.
Needed bushings on the front, so they had to be ordered.
The VW dealer and 2 recommended places wouldn't even look at it.

I was driving through Albuquerque on a cross country trip and had some car trouble. These guys got me in and out SAME DAY. Amazing customer service and quick, quality work flow.

Just picked up my 240DL from IVS after having a “no start” problem. After diagnosing some electronics and relays as the culprit, quickly worked to get her back on the road again. They returned my baby to me freshly washed and she runs smooth and starts up easy! This will be my go to shop for ABQ, and I would recommend to anyone looking for dependable honest Volvo service!

Great honest people. I have taken multiple vehicles here and they are always very knowledgable and professional.

Guada and the women who helped us were amazing, accommodating, kind and knowledgeable. We needed fast help traveling through on a cross country journey and they were outstanding, fast, and fair in pricing. Really a relief. Thanks!

IVS is a great auto shop to do business with, they are all very efficient and thorough at what they do. Mike and the team at the counter are great to work with

The check engine light came on my 2006 Chevy Colorado. I took it to another mechanic and later to the Chevy dealership neither were able to diagnose my problem. IVS was not only able to diagnose and repair my problems they also found the appropriate parts the dealer said they did not make anymore. I was recommended to them 4 separate times before I brought it in. Elisa and Michael were a pleasure to work with. Don’t hesitate they are a top notch shop.

If you feel as passionately about your car as I feel about my 1984 Volvo ("Stella") then you really need to bring your ride to the friendly people at Independent Vehicle Service.

Whether it's the solenoid of your overdrive that needs to be replaced, or that wiring harness you bought on Ebay for $75 on Superbowl Sunday that needs to be installed, or even that wining differential that is driving you crazy, "IVS" is always up to the task.

Just last week IVS brought my A/C back to life, after tracking down a rare part for it from Sweden! Now you could use that car as a meat locker, I kid you not.

But don't take my word for it, jump into your collector classic and introduce yourself to the boys at IVS, and tell them Chuck sent you!

2023 UPDATE: I moved to FL in 2021 and my partner was finally able to join me this year. At the last minute, we realized we needed to get his car serviced before the drive to FL. I called on IVS and they (if this is even possible) were even more amazing than when I lived here! Their service is spectacular and I trust them explicitly. Elisa was wonderful to work with. I cannot more highly recommend an auto service provider.

2021 - The folks at IVS are incredibly friendly and professional. The service technicians are top-notch ... frankly, better than the dealership and their prices don’t hurt as much as the dealership. All around, you can’t beat IVS for customer service, professionalism, quality and cost. I wouldn’t take my Volvo anywhere else...

They fixed what others couldn’t. I really like how they communicate and breakdown what needs repairing, why, how and also things to keep an eye on. The interaction and work was very thorough, clear and no hassles to either green light or table for later.

They’ll be my ABQ mechanic from here on out.

I have gone to IVS for over 20 years and I’m never disappointed. I know with confidence that they take care of my car and guide me through decisions regarding my cars
I recommend all my friends, and they have not been disappointed either

We have worked with IVS for many years, with 4 different cars. They have always been honest and professional. Their integrity is without parallel. We are moving out of state, and these folks are one of the things we will really miss about Albuquerque. Their work and high standards of service have always been the best.

My family has been taking our vehicles to IVS for years and I am so grateful to have them to fall back on when something is wrong with my car, and for just general maintenance as well. Their staff is so friendly and extremely knowledgeable. Their prices are fair and they will go out of their way to get the best parts at the best price. They also warranty anything they can - they even warrantied my clutch when the dealership tried to pin a recall repair on me instead of admitting their failure. I recommend IVS to everyone I know. They are a business that I’ll go to for all of my car needs for a lifetime of services and maintenance. Five stars all the way!

Summer 2020 - IVS responded immediately to my call about the Check Engine light, got me in for the diagnostic and did the repair all within one day. They also gave me a ride home from my drop off and back to pick up my car. Great service, great attitude.
January 2021 - IVS got me the best price for replacing my rear hatch lift struts, got me in for the service, gave me a lift home and then delivered the car back to my house (!) early enough in the day for me to do my errands. They even provided a free car wash! On top of their professional diagnostics and service, best of all is the staff's great attitude and kindness.

No matter what the problem, IVS comes through. We trust them utterly and are grateful they are in Albuquerque.

Always courteously and fairly treated at IVS. They get the job done right the first time at a fair price. No up selling, no premature maintenance recommendations. Just plain, old fashioned good service.

Today I had a problem with my windshield wipers and washer and needed a quick fix because of scheduling issues. Michael got me in and out in record time with a smile and the problems fixed. Like I said before, just plain, old fashioned good service. I highly recommend IVS.

I have been bringing my cars to Independent Vehicle Service (formerly Independent Volvo) for almost 50 years. From my very first time until the present they have always been knowledgeable--able to fix my car, dependable, pleasant to deal with, and honest. They communicate with their clients so that we know exactly what is going on with our cars. Most importantly, they always get the job done. And they call after the work is complete to be sure that everything is still okay with the car. I appreciate every single one of them, and I would not hesitate to recommend them without reservation.