McNeil's Auto Care

My first time at McNeil's and my car was a real challenge for them. Tyler was my advisor. He was really awesome through the whole process! He kept me informed, explained what parts were needed, explained what the parts did, upgraded a part for me, and other services were involved. Tyler even did test drives with me to make sure my vehicle was running well. He said, “We want to make sure we get this right.” I was provided with a nice loaner car. Kudos to the awesome mechanic who worked on my car and everyone that was involved. I was made to feel as if my car was just as important to them as it is to me. Thank you so much McNeil's!!!

I only write reviews when the service stands out to me, and that’s what McNeils Auto Care of Sandy made happen! I’ve been taking my Audi here the last 6 years and I will never go to another shop! The system they have will show you pictures, so you’re never guessing which I’m a big fan of! Finding a great Auto shop isn’t easy but once I found these guys, I never looked back. Super trustworthy, and ever advisor is so nice and helpful! Definitely a five star shop!

Customer service was awesome, Erica was of great help and often went out of her way to assist me. She streamlined the whole process so that I didn’t have to worry about my car.

The mechanics were great and got my car running in less than a week (even with the busy holiday schedule).

Definitely recommend them for any future work you may need.

My son did his research on what kind of service he wanted for my vehicle. McNeil’s did an excellent job and kept us informed along the way, even providing me with a great loaner vehicle. I plan to go back there and I will highly recommend using this auto shop.

This is an amazing business. Every person I talked to was so nice and the owner is so awesome. They did a ton of work for my car and even with inflation it was reasonably priced. I would absolutely recommend McNeils! I’ll definitely be coming back for all of my car needs!!

Friendly, genuine people here! On my way home from Draper Park I noticed the tire pressure was down low. The manager is such a straight forward, nice woman and I can't believe she remembered me with all the people she meets daily. I pulled around back and Josh filled the tire, checked the oil and said that I could use a little. Anthony kindly added a little oil and both were so friendly, including with my kid who was chatting at them from the back seat.
Josh explained that McNeil's is also doing apprenticeships to help people get trained as mechanics while they do their schoolwork. I love this way of doing things without people having to go into huge debt to become professionals.
They take care of our car but they also take care of us. Thanks McNeil's.

Our family has been doing business with McNeils for over 11 years since moving to Utah. My recent experience was bringing in my 2021 Truck for its first-ever emissions test since it was new. During the emission test the technician spotted an issue with the coolant reservoir that needed immediate attention. Because of their quality check and service standards I was immediately notified of my truck’s condition for its safety and care. No one does it better! Thank you thank you for always keeping our family best interest in mind. The Walter family.

From the time I brought my car in until the time I picked it up I was kept in the loop of things that were found and being done. The professional manner that was displayed by those that work at McNeils was absolutely amazing and I was made to feel as if my car was just as important to them as it is to me. Thank you. I will always bring any of my vehicles and have the confidence and trust that I will get the best repair. I was treated aa I’m important and the goal is to get a safe, dependable and comfortable vehicle to be in. The work done was top notch and everything was done in a fast and caring manner. What a great place McNeils Auto Care in Sandy is. An A+ by my standards.

Thank you again,
Brent Peacock

My favorite place to take my vintage VW EuroVan Weekender for sure! These guys are meticulous and know what they’re talking about. Always trust what they suggest, and I leave with an engine purring like a kitten. Thank you so much for your honesty, and for your great service.

I love McNeil's! I have brought my car here a few times and they have been so amazing every time. The communication is great, customer service is great and the work done on my car has been great.

McNeils did a great job. Super friendly and efficient in their work even with a non-appointment walk-in they did a great job effectively communicating all that was required and updating on progress along the way. I highly recommend this facility.

I have been going to McNeil's for years and I will continue to do so. I feel like they genuinely care about their customers. They have always been very honest and friendly. There isn't another auto shop company I would trust more.

My window regulator broke and I was able to get my car in the next day and get it back the day after that! Very impressed with the email quote/pictures and communication of all staff I interacted with! Definitely recommend and will use them again!

Jeff was great! They are very knowledgable and wanted to make sure that they found the correct problem instead of just fixing what might be the problem. My car was making that horrible squealing sound when I first turned it on. Just to make sure that was where the sound was coming from they kept my car and extra day and discovered that the squealing sound was coming from something else. Great people and service!

This place was amazing, we’re we’re driving through and had trouble only to find out our transmission went. These amazing people had us back on the road within 3 days. I can’t thank them enough. Highly recommended 👍🏽

Love that it is such a clean and nice facility!(which is rare for an automotive shop) It was so nice that they had a fun kids area with toys for my kids to play with. I could finally take a break and relax while my car was getting looked at. Great staff, great service, great facility! I will always use McNeil's!

Some of the best and friendliest service I've ever received, and they really know their stuff. Took pictures of everything and sent me an email invoice where I could PICK AND CHOOSE which services I wanted to approve, with all the data attached for me to make my own decision. Definitely recommend these guys.

They kept me in the loop the entire time my car was in their care. I'm pleased with the work they did and the professionalism of their staff. I'll definitely be a repeat customer.

The work on my car was great and done in a short time. I was provided transportation to my home while my vehicle was serviced. Tyler made me feel like he may have been taking care of his Mom’s car!! 😁

Kyle did a phenomenal job in communicating with me. I only ended up proceeding with the diagnostic, but was impressed with the detailed report.