Pegasus Plumbing

We were having pressure issues with both showers and our kitchen sink. We called Pegasus Plumbing and got help from Emily over the phone, she explained the process and handled our need with efficiency and professionalism. The team came to our house right away with the proper precautions and diagnosed the issue. We haven't had any trouble with our showers and sink ever since and charged us a reasonable rate.

After they left I called back since I had a few questions, and they were more than accommodating, answered patiently to all of them.

I used them first, they were abrupt and professionlly fixed my sewerage LeakageLeakage in side my bathroom

Called them about a tankless water heater giving an error. The guy showed up the first time and said he needed to clean something out and tighten some screws that it would fix the issue… it did not! We called them out again Monday 4/4/22 the technician shows up calls the water heater manufacturer and is told to check the gas pressure, the tech didn’t have the correct tool to check the gas pressure so he said he would be back the next day. We never heard from them again, I even called the office to see if they would be finishing the work or not and nothing. We had to hire someone else that did have the correct tools and fixed the problem in 15min. We will not be using Pegasus Plumbing again.

Every last item in my house is messed up. The gas line to the water heater is not the correct size. Lost pieces of plumbing fixtures. Installed the incorrect toilet. Came out 6 times in 2 weeks for a top out of a remodeled home and still didn't fix everything. DO NOT USE! Reporting to better business bureau and another plumber said the gas work is faulty and I should consider taking legal action. STAY AWAY!!!

I called them last Monday and they promised to be out Friday morning. When they didn't bother showing up or calling on Friday, I called them and they said they were too busy and could not even let me know when they could come out.