Firehouse Subs West U

Came here last month on the 23rd for a deal they had going on. Probably around 8:30 or so before closing so that I can sit and dine. Had ordered a medium Firehouse Meatball, Sun Chips, and a brownie. That was a good brownie and enjoyed the sub and chips as well. Enjoyed dining in, nice staff, and fast service. I'll have to return and try other subs!

Nice sandwich shop with very pleasant staff! Picked up our comic palooza badges, fun lunch!

This is my favorite Firehouse location. Always fast and very friendly staff.
They will remember their regular customers names and orders and make it a great atmosphere.

Dudes are always cool here. Food is well made and quick and tasty. Like this location alot.

Location right by our house, always good sandwiches, service and clean. Keep up the good work.

One of the best Firehouse Subs around Houston! These employees love their job and it shows!

My favorite sub spot used to go to Subway & Jersey Mike’s but ever since coming here I’ve chosen Firehouse Subs instead of them plus their staff is so friendly and welcoming 😁😁👍🏻👍🏻

Had subs and Mac and cheese. The pulled pork with slaw was a winner 🏆. The club had good flavor and just the right amount of crunch.

Came during my shift. Staff was super nice. Would definitely come back again. This review is coming from a first responder as well

Shout out JJ (Jacco) for helping me with my Uber Eats order!!! Thank you for the wonderful customer service!

Having worked customer service for nearly 3 decades & being a business owner for 13 years, I have to say that the Bissonette FH gets it!
I walked in this evening and the staff were joyfully working and singing!
They were also engaging and personable with customers and you can tell that they really enjoy what they do.
With so much going on in the world, this level of customer service culture is refreshing.
I’ve never had a bad experience here. My food is always fresh and hot and I just want to say thanks to Twan- the African American guy with the dreads, the nice African guy with the bald head and the Hispanic young lady (forgive me. I didn’t get your names but I was there on 7/19/23 at around 7pm).
Kudos to you all. God bless each of you.
I appreciate your amazing customer service!

Great service from Derek & JJ he was courteous and gave us a complete run down on how things work

Great sandwiches, I had a turkey mushroom sandwiches is was very juicy and tasty,

I like Firehouse Subs. They all have good products. This is a very small location. We had no problem getting in to order and have a seat. The people working were very friendly and fast with service from start to finish. The food was served quickly, correctly, and as ordered. They were entertaining and we had a good conversation. These people work hard and have excellent CSR skills. I highly recommend this location. If you go tell them I said high.

Love this place! Come here all the time and never disappoints!

always hot and fresh food. definitely my new lunch spot

Fantastic location. Great family friendly location with fantastic employees

BEST SERVICE PERIOD. I don't know if you've noticed, but food service has dropped in quality. The staff here are attentive, mature and put forth effort. I don't have time for hit-or-miss food. This location is my go to.

The best

Excellent sub service was perfect easy location