Marshall Internal Medicine - Huntington

I usually hate all doctor visits cause you usually sit there forever, then have to repeat yourself like three plus times. Theres usually a Marshall Intern that in my case they've all literally stunk. Well this place on my visit was 100% different. When I entered the popup Info desk guided me to the 3rd floor for Endocrinology. I sat for no longer than five minutes in the waiting room and in the exam room combined. The nursing staff was friendly and welcoming and then Dr. Jones was nice, knowledgable and easy to talk to. Best part there was no smelly Interns! I absolutely loved my visit and actually not dreading my next A1C. The overall design of the facility is amazing, especially the curb appeal. On each level there's huge windows overlooking nearby properties or their car lot. Each floor has big spacious bathrooms. My only decor flaw was the info desk upon entry was a popup table. Other than that small flaw I highly recommend.

Prompt, friendly, clean - probably my quickest doctor visit yet. My GPS had some trouble getting me to the proper location, but that's more of a GPS issue and I run into that frequently. Of all the Marshall fields of medicine I have encountered so far, this has been the best office of all. And as I have a child with special needs, I have seen Many specialist, doctors, and various offices - so that's saying something. I wish the pediatric building had as consistent a quality of professionals as the internal medicine office.

Was treated in a very timely manner and a great thorough check-up. I saw 2 doctors and was well pleased. I will continue to go there after my first visit.

totally love Dr. oligade (female) cares about her patients listens to her patients. she takes the time to go over all pertinent info for diabetics, highly recommend!

Dr Joshi was very nice explained everything to me. Was very impressed with him and staff. Eased my fears .Was seen on a timely manner including labs.

They are nice doctors and nurses. They treat good.

They are the best...

first time there, if u need in fast dont bet on it takes months to get in, triangle 5 ppl reception desk and not a single receptionist nice wouldnt even converse, didn’t know what to do and that was just no help, got back fairly fast, the people in the area i was in were a lot better, resident did more work than the dr tho, dr was only in for like 2 minutes she was nice tho & they were helpful towards my concerns, i get out make a follow up its 6 months away and i overhear the same rude receptions talking bad about my insurance unprofessional and concerning (they make u fill out a stack of papers for them to go through and half for the dr as reference which didnt even get looked at so completely useless when everything is on record)

Have saw numerous. Doctors. At Marshall. So has my husband complaints ...
Dr elkaudry. Saw husband for diabetic issues and he since has moved. Other doctor husband was assigned to dr khitir. Has canceled for unforeseen. Circumstances we understand things like this can happen. Then husband. Was in cabell on a vent for 9 days ok. Follow up appts. Could not be made at discharge time. Office was closed it was in the eve time. Ok. I called myself a couple of days later to get appts made was told nurse would have. To talk with dr and work him in. Ok it's been a few weeks. And no one has called us back with appts. Now. Our. Primary care. Dr Todd gross was taken inng care if his diabetic. Issues. Now today. 6/22. We both get letters that he us leaving. Why. What. Is going on. He has been our PC dr. For years. Now we are going to have to get accustomed to another. BUMER. These are a few if our complaints. With John Marshall

Hit or miss is what I would tell you to expect as a new patient. I have experience with hospitals in 7 states as both as a patient and practitioner. CHH and Marshall University Health System is still learning and they are doing so at a glacial pace.

Really hit or miss, honestly. The care is okay as long as you don’t need an authorization and condescension is something you enjoy. They’re incredibly thorough; It takes 17 tests and a couple months to diagnose an issue. I can’t blame them for being thorough, but how long it takes is just obnoxiously drawn out. Go here for scan, go there for that test, but come here at this time for another. Then when you’re finally diagnosed, it’s another couple weeks and another appointment for a treatment plan, but not before another test is done to satisfy insurance. Then when you get the script and take it to a pharmacy, the pharmacy needs some authorization from insurance and they needs authorization from your doctor. Good luck getting that in a timely manner. We’ve waited on an authorization for months now, at one point we just gave up and paid the full amount. They told us not to do that, but when you should be done with your first treatment with nothing to show for it, you get a little anxious and angry because you want your issues to get fixed. Now it’s time for a refill and it’s the same process, except this time the prescription costs a lot more than it did. Even after 5 or 6 voicemails over the last couple of weeks, and a direct call from the doctor promising to get it sorted soon, we haven’t had any shred of success. I went to my first appointment in the beginning of 2019, and should be on my 3rd treatment by now, instead I’m still waiting on my 2nd. Timing is an incredibly important aspect of treatment, and they seem to have literally no sense of time. It’s honestly incredible. So, hopefully you won’t turn to dust before getting that authorization from your doctor, or you have enough in the bank to pay out of pocket. Good luck!

Ok place just wish they would help with my diabetic nerve pain have been taking same medicine same dose for it for 10 years doesn't work no more and they seem to not understand and change it or up it

Id give this place a 0 if I ccould. I waited 6 months for an opening and didnt even get to see a doctor. My health was failing rapidly and the person that saw me said i was already cured. Clueless people that just want to play dr.

I was referred to Dr. Webb in rheumatology, he was very rude, I have had Lupus for 30 years and I am suffering a severe flare. As I described my situation he dismissed everything I said, basically said the Drs I had been to didn’t know what they were doing, the tests I had were false positive, all the symptoms I was having was nothing, if I didn’t have arthritis I didn’t have lupus. My PCP sent me there in hopes he could put me on medication regimen to control flare ups. He gave me an order for bloodwork but I’m sure that will be false positive as well. My opinion, he doesn’t know his hind end from a hole in the ground.

Nurses/Staff are incredibly rude and unprofessional. Never have I ever been treated so poorly in my life.