Fifth Third Bank & ATM

I want to say the person that helped me with my inquiry her customer service was phenomenal. A few weeks after my visit to the branch this person even called me on my cell phone to make sure I had got my new debit card in the mail. ...I will look at my bank folder later and mention her name....this person definitely deserves recognition for her outstanding service.

Wow these people are great specially Karen... she is the best bank employee I have ever met and if Fifth Third is wise she will get recognition. Thank you Karen for making my banking experience great...specially after being treated so bad at Huntington bank.

This location's staff is outstanding. It would be difficult for me to say express how many times I have had an issue and their staff has always been able to give me answer on what I or they have needed to do to get issue resolved. Great teamwork and sound professionalism. Great customer service!!!!

My home bank!! Friendly and helpful staff!! Amy 💙💙💙💙

The staff (especially Kevin and Amy) are VERY friendly, helpful and patient. They have dog treats at the drive thru window!

Friendly staff. Clean and quiet environment. No long waiting periods. In and out quick.

Extended hours are convenient for work

Nice place. Wish they had ATMs in town thogh

Pleasant helpful service.
It's a bank.

It's a bank man..... It does what banks do.......

The ATM outside the branch is HORRIBLE! If I wanted to put money in my account, it loads my money then gives it back. Also had a few times where I have gotten different information on how the rule are being told "they change every day" I have had nothing but issues since I became a member but I will say it has gotten a lot better in the past month with the customer service but the ATM still sucks!!!!

Fifth third bank as a whole is the worst establishment I've ever done business with. This location specifically.

Worst customer service experience last few days. Closed one account opened another due to upcoming divorce. Had to make 3 trips to bank to get debit card to work, which was fine by a manager that was training which I found later was probably the problem with why the person doing my closing and opening of account didn't know what she was doing. She lied to me, answered all my questions wrong. It was a terrible experience. I will definitely not ever change anything again rather than just closing out my account completely. Total nightmare

I got a tax refund check from the U.S. treasury and tried to put it in the bank and the Hal Greer Blvd location. The teller said she don’t know when funds will be released.Banks REAL banks don’t put holds on a U.S. treasury checks!!!!!banks like this one wants to do away from cash all together!!!

Worst bank I've ever had to deal with, I'd never recommend them to anyone. The time and money they've took from me is disgusting, I hope no one banks with them

They don’t follow through with what they say they will. Worst bank I’ve ever had. Don’t get an account there you will regret it.

They want to charge a fee for everything, I tried to get part of a check I was depositing back in cash, they couldn't do that unless they charged check cashing fee, I have home loan, checking, savings, and credit card from them. I'm surprised they didn't charge me for the 20 minutes I set I drive thru for them to not give me my money.