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Better Business Bureau

Non-profit organisation in Washington, D.C.

Updated: March 26, 2024 04:11 AM

Better Business Bureau is located in Washington, D.C. (Capital of the United States of America), United States. It's address is 1411 K St NW, Washington, DC 20005.

1411 K St NW, Washington, DC 20005

WX38+4X Washington, District of Columbia

(202) 393-8000

bbb.org

Check Time Table for Better Business Bureau


Monday8 AM to 5 PM
Tuesday8 AM to 5 PM
Wednesday8 AM to 5 PM
Thursday8 AM to 5 PM
Friday8 AM to 5 PM
SaturdayClosed
SundayClosed

Questions & Answers


Where is Better Business Bureau?

Better Business Bureau is located at: 1411 K St NW, Washington, DC 20005.

What is the phone number of Better Business Bureau?

You can try to calling this number: (202) 393-8000

What are the coordinates of Better Business Bureau?

Coordinates: 38.9028045, -77.0325396

Better Business Bureau Reviews

Pernel Video (Pernel)
2024-03-01 20:40:14 GMT

So frustrating when dealing with a cruddy business but thank you Keith for the top tier service! My dad was frustrated but after his talk with you he felt better, thank you! He told me to write a review for you

Rodica Mihalis
2024-01-12 15:03:12 GMT

Thank you BBB for helping me communicate with Gate1Travel and having them transfer my full travel credits to my new reservation. Your assistance is much appreciated!

Jim Sweet
2023-04-11 20:51:09 GMT

I purchased replacement windows for my entire house several years ago and to make a long story short dealt with glass failures multiple times over a number of years. Even though the contract I signed guaranteed free replacement and/or repair (to include materials & labor) to address any issues, the company decided that they were no longer going to honor our contract. I fought for a good 4-6 months trying to get them to do the right thing. Finally, I contacted the Better Business Bureau (BBB) seeking help. The BBB has in place a methodical process, acting as an arbitrator, to try and help both the business and consumer come of a fair resolution. In my particular case, the BBB persuaded the company to honor the contract and the necessary repairs were completed. My special thanks go out to David Dennis and Angela Obitz from the BBB of Metro Washington DC & Eastern Pennsylvania. Both individuals were very responsive and helpful throughout the entire process. I corresponded frequently with Angela and she was a dream to work with. The BBB really did come through for me when I had all but given up hope.

Gail Carter
2022-10-13 19:34:19 GMT

I had the great pleasure of working with Angela Obitz of BBB of Washington, DC! Wow! I was blown away with the level of support she provided to me. She was wonderful to work with; a real advocate for me; and an absolute pleasure to work with. I could not have gotten the results I got without her support. I am very grateful that I was able to work with her on my claim. She really nailed it!!! Extremely happy with the results.

Michelle Washington
2021-08-04 13:54:09 GMT

BBB was a life saver .We had a company do some work at our house .The company said they did not do construction site clean .My insurance company showed a bill which they were paid for “ Construction Site Clean Up “. I reached out to the PM and her boss slow response .BBB reached out to the company using the pictures I provided.The company responded saying they had did the clean before which was a lie. In the end the company came out and clean the worksite the correct way .I will never use or recommend that company to anyone .I will continue to use and support BBB. BBB thank you for being a game changer .

Notary Agent LLC
2022-02-07 03:13:14 GMT

Derrick Hydleburg was the representative who provided me with all the information I needed. He first contacted me by phone, I was unable to speak by phone. From his message details, I was able to email him and have questions answered. My first opportunity to speak to him later by phone was informative. Finally, my next opportunity to complete my business with him happened to be after hours for him. He called me back after hours, completed my business, and still called me back a few minutes later to confirm.

Alecia Taylor
2023-02-08 20:25:34 GMT

I want to say thank you to BBB as I had. Horrible time getting resolution with a complaint , I filed my complaint and the BBB took action . I was able to get my refund and proper resolution . Thanks again BBB

Robert Angulo
2019-08-27 19:22:46 GMT

I was being reported late to Navy Federal. We were unable to reach a compromise so I reported them to the BBB. It was removed I would highly recommend the BBB. Without there help I would have not been able to resolve this matter. We were able to develop rapport and have open dialogue.

Revolutionary Gnosis
2022-05-28 20:16:16 GMT

BBB always comes correct. They should take notice of the local gun stores being complained about and leaving reviews of experiencing racism. Two places I’ve experienced racism at is ‘HALL PRECISION AND GUNSMITH’ IN FREDRICKBURG VA AND ‘ALL SHOOTERS’ IN WOODBRIDGE VA

Kind Questionairest
2021-05-12 19:31:50 GMT

Call this business before any decisions to create or check other established businesses for fraud. Very exceptional services through external verification. A MUST!!! RELIABLE...

Adam Gomez
2019-10-31 02:53:27 GMT

Filed a complaint on with dealership about changing me diff fluid and replacing the oil with dirty engine oil causing damage to my rear axle. Thanks to BBB everything got resolved.

Descendre Upshur
2021-04-21 17:28:56 GMT

I have no complaints i love my apartment
Ms Rhonda was very nice neighbors are friendly
And its quite Im very pleased i definitely made a great decision by taking apartment

Gaynell Wilson
2022-11-15 08:48:46 GMT

Great Business. They keep up with businesses and scams. Please report any scams to the Bureau, they actually follow up and investigate!

Glam B
2022-10-25 13:12:41 GMT

I had a great experience and a great outcome! Can you send me FullSail response to Fabiane Butler complaint please?

Adrionne Chatman
2023-04-14 17:47:18 GMT

Best solution for venting grievances against companies and getting results.

Jameka Perry
2020-11-09 17:50:44 GMT

It was a wonderful experience! First time buying a car service was great

Danielle Owens
2023-05-06 00:20:21 GMT

IF YOU NEED INFORMATION ABOUT ANY BUSINESS. THIS IS YOUR GO TOO!

B T
2020-11-17 18:30:52 GMT

Thank you for your service. I am happy with your service

Barry Windheim
2020-08-18 13:22:14 GMT

I needed help getting a company take my payment.

Believe
2022-11-07 11:53:29 GMT

They help to STOP SCAMMERS!!!!

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Capital of the United States of America

Washington, D.C., formally the District of Columbia and commonly called Washington or D.C., is the capital city and the federal district of the United States. source

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