Hurricane Vape

This is my first time coming to this location, lady at the counter had a bit of an attitude, I asked if I could get the xros nano 3 and 2 juices, she then just pointed at the juice, I wasn’t sure if it’s something they’d grab or just something we help our selves to, a bit of communication would’ve helped.

Aside from that, she asked for my id which isn’t a problem, after looking at it she said it “looked weird” and stared at it for about 30 seconds. I have a new Michigan ID which is a completely different design from the old one, you’d think with someone who works in this industry they’d be familiar with any changes to ids made within the state they’re located with.

I do like the selections of juices and they even had my device in stock, I just don’t appreciate the associate insinuating I have a fake drivers license. I’m not entirely sure if I’d be back, I’m willing to give it another try if things like this get corrected.

EDIT:

I do appreciate the response from the Owner Freddy. I will definitely be back in to try this again, I am always open to communication. I've bumped up my review from 2 stars to 4, I'll post another update when I've returned.

Thanks for the response!

Edit 2:

Went back there today treated very nicely and had everything in stock. I will be coming back. Thanks for the awesome customer service!

This place is awesome and my go to store.
The owner is an outstanding guy and really cares about what he does.
I encourage everyone to go here if you have the chance

They are always very nice and helpful. 10/10 would recommend!

Very friendly staff and reasonable prices if they don't have it in stock they will get it for you

I just love this place! Fred and Paige are both amazing! Easy to talk to and and just all around great place!!!!! I can go in for 1 thing and still take forever because it's just so easy for tine to slip away when chatting! I frequent this place and don't plan in changing that!!

Love this store! Only place I go for vapes. Very wide selection with great deals! Staff is extremely nice and friendly.

Informative, friendly and just all around awesome 👍

Absolutely amazing selection of quality products topped off with an awesome atmosphere and staff! Freddie makes you feel extremely welcomed and takes time to explain products. You can really tell that Freddie actually cares and isn't just trying to make a quick buck off of you. His recommendations have always been great. I will be a return customer every time I am in this town! Highly recommended!

First time I was at this store and I have to say, the experience was great. The layout is very open and has a wide selection to choose from. The guy who helped us was very patient helping my mom and grandma find devices and flavors that work for them. Extremely friendly and has a reward program. I will for sure be a frequent shopper here. I recommend this shop for everyone.

The Owner Freddy is one of the nicest honest chillest people I have met. They have my business till I die

Store employee was very patient with me asking 100 questions I'd recommend this place to any one looking for glass or grow supplies

Great selection and amazing customer service, wasn’t sure what I was looking for but the owner was very knowledgeable and pointed me in the right direction for everything!

Owner is awesome ,good products awesome prices.Hes very educated on vaping and eager to help .

Best place in town love the guys there always cool real with you on everything in the store low prices too

I got there as they were locking up, they let me in and took excellent care of me, answering my many questions, and helped me find what I was looking for when I was a completely ignorant of all the options they had available.

Owner is one of the coolest dudes around! Super nice and helpful! He’ll help you with whatever questions you have. 5/5!

People are so friendly and helpful...new deals all the time

Extremely nice people lots of product to choose from love this place

The owner was super cool and it probably has some of the best prices around .Its good to visit a place that can help you

I was very impressed with this shop. Very knowledgeable. Very impressed.