Cincinnati Children's Anderson Primary Care

I love this office! My daughter sees Dr. Kirwan as her primary but we have also seen other doctors in the practice. Everyone is so kind and accommodating. The doctors don’t rush you and take their time with the patients and families. The nurses call back quickly when you have a concerns or questions. The front office staff is so kind. I’ve had nothing but positive experiences!

I know parents can be weird about their kids, but I'm not sure what the bad reviews are about here. This place is the most wonderful practice I have ever dealt with. They caught my middle son's inguinal hernia, and the lactation consultant found my newest little guys tongue tie the hospital missed. They are super patient with me as I am a hot freaking mess, they work with me and make sure we get the things we need. I go in feeling unconfident and unsure, and leave feeling better, and taken care of even though I'm not the patient. The doctors are incredibly nice, and the nursing staff are nice too, and great with the kids.

We switched to Eastern Hills Pediatrics after having some issues with another pediatrics group. My daughter had been having problems that were previously dismissed. Eastern Hills, however, took it seriously and thoroughly investigated. After blood work was ordered and run, it was clear my daughter DOES have an issue, and we've been referred to the specialists at Cincinnati Children's. I'm in tears of thankfulness and appreciation that FINALLY someone "listened". Nancy Brashear never once made us feel rushed, and took lots of time to thoroughly consider the issue at hand. Not to mention - just has an amazing manner with the kiddos. My daughter felt comfortable talking to her about what she was experiencing. On top of just getting good medical care, the front office/desk staff are super helpful. I only need to ask for things once, and they are "done" - and I can feel confident that it was done right. So far no billing issues, either. Just as smooth as it could possibly be. I'm so glad I listened to the advice of some friends and made the switch to be an Eastern Hills Family!

This is a great office. My daughter has been going for 17 years. Only once did I encounter a stand offish Nurse Practioner but I haven't seen her since. Hopefully she realized kids weren't her thing and moved on. Nancy has always been amazing as have all of the MDs we have seen.

They are the best. Appreciate all the amazing care they have provided our kiddos 🤍

Take my daughter here and they are super friendly and helpful.

great staff! and very clean and friendly!

Not very accommodating to multiple kids. One of the doctors is great to work with, the other is not easy to work with (Doctor K) I took my kids to another practice.

I've been going here for years and although I do love it, it seems to be changing as they get new staff. They don't seem as compassionate as the old ones are. Also, one of the NP's got snippy with me when she asked my daughter a question that she didn't know the answer to. I answered for her, then proceeded to get an attitude with me because my daughter didn't answer the question first.
If it weren't for Dr. Furby, Dr. Kirwan, the nurses and some of the ladies up front, I would be gone. Teach your new NP's some manners!

Unfortunately after almost 2 years we have had our last negative experience. We have been concerned with their diagnosis of issues, lack of support provided over the phone (they will always just tell you to come in and charge $ for after hours support through people out of state), and have lost confidence in the care. After being turned away by Maureen and the nurses for being 10 mins late due to lack of communication about garage construction the only suggestion we got was to come some time later. Unacceptable. We will be switching to a new pediatrician immediately.

EDIT - After leaving this review we went to Tri-Health and have had an AMAZING experience there and with all of the Doctors. Highly recommend. Going on 4 years and another child couldnt be happier with the care.

EDIT - After leaving this review we went to Tri-Health and have had an AMAZING experience there and with all of the Doctors. Highly recommend. Going on 4 years and another child couldnt be happier with the care.

Incompetent billing department made a $4000 error regarding insurance coverage and tried to stick me with the bill! This place cares nothing about the welfare of your children. It’s all about the $$$$$, nothing more. They even REFUSED to see my other 2 children for anything and everything. Due to THEIR ERROR. Don’t worry they expect all payment in FULL for them to even see you again. No payment arrangements (which I had offered to start paying on and was turned down.) were even offered or any attempt at a reconciliation. Oh don’t worry if there are any billing issues, they come and speak to you with a room full of patients. NICE AND LOUD so they can humiliate you in front of everyone instead of being considerate and politely pulling you aside or waiting until you’re in a private room. The greedy, crooked manager chose the almighty dollar over caring for the needs of the patients. Also a lot of their good doctors are retiring so that leaves me to even question why would I ever go back to this pathetic excuse for a healthcare facility. GOOD RIDDANCE.

P.S. I will be escalating this issue with whomever is the operator(s)/proprietor(s) of this office are.

As of today I will be looking for a new pediatrician. They say it takes a village when raising children and today when I needed support and accommodations from my village, the staff here were very unaccommodating, unhelpful and rude. My youngest child had an MRI this morning and I had my oldest child scheduled for his physical at 1:20 for sports. We had planned on taking my oldest to his appt. but had my mom as a back up in case anything went wrong with the morning procedure. Being autistic and having sensory disorder my youngest had a hard time coming out of anesthesia, so I called the office to inform them that my mom (whom I have signed for her to be able to bring my kids to the pediatricians office, and who use to be an employee of the office) would be bringing my oldest to his appt. The office refused to allow her as they heard my son screaming in the background and as I cried while being kicked, scratched, and bitten by my youngest autistic son. And stated that I would have to reschedule the appt. I understand policies are in place for the parents to be the ones at the well check visit, however a one time accommodation considering the circumstances would have been appreciated, kind, and the right thing to do. Unless you actually live with and have a child with autism and sensory disorder you truly do not know how difficult life can be. Whatever happened to human kindness and decency. I was a patient here my whole childhood and chose to bring my kids here for I truly like most of the doctors and NP's. But as of today they have lost my loyalty and service. #spread kindness #spreadlove.

This is the worst dr office I've been to in my life! And for it to be a pediatrician office is very scary! My child was very sick, they would Not order any tests. They even tried to diagnose something totally different out of left field that had nothing to do with their previous answers over the phone when I was expressing my concerns and explaining my child was not getting better but worse! To make things worse from jump I asked for a doctors excuse for my sons school from day 1. Their response was "we will provide that the day he returns". I asked for the letter a few days later and they refuse to provide! I will be contacting the Board of Health on this office!

I took my Daughter for a sick visit. They gave me nothing and did nothing... and billed me $150. I am calling my insurance. If that's how much a sick visit costs I'm leaving. I'm never happy when I go so time for a new place.

This office will try to squeeze every dollar out of you on top of insurance. Barb is extremely rude and unfriendly. You would think being in an office with children she would have some friendliness or compassion but she lacks that and much more.

I'm not sure if it's because I'm a younger mom or what, but I have had a terrible time here. I've either cried or wanted to cry 3 out of the 4 appointments I've had. But, if you like being judged, sarcastic remarks, and an overall impersonal and dispassionate practice this is the place for you.