CVS Pharmacy Specialty Services

CVS SPECIALTY SERVICES HAS FILLED MY ORDERS FOR OVER 3 YEARS. They do a great job and are always on time with my order. People are very nice too.

Always go the extra mile, very helpful!

Filling a prescription is one thing... and simple but this place, the billing office and customer service... UNACCEPTABLE. I will do everything possible to INSIST my insurance allows me to use a different specialty pharmacy.

This company is by far THE WORST! They have screwed up my child’s medication many times! It’s a headache to deal with these people!!!

Ordered meds to be delivered on a Wednesday, came a day late and the delivery driver (ups) was swinging my meds around in the package. The box was bent and looked like it had been thrown around. Unacceptable!

Pathetically disorganized and terribbbbbble customer service. I've been with the for 4 months. Their only job is to get the package to me. They've screwed up 3 out of 4 times. It's something different every month. First they lost it and I had to play detective for 4 days to find it at a UPS store myself. Next they send my pre authorization to the wrong phone number. Then when you call with a problem it's completely obvious that they will say anything to get off the phone and not have to fix it. If your insurance let's you choose.. you better go somewhere else. Youll die before you get your medicine here.

The worst customer service that I have ever experienced. Typically on hold for over a half hour every time. More times than not they do not process my prescription refills correctly and do not let me know until a week later. Wish I had another choice.