Budd Van Lines

Hardworking, friendly team and amazing customer service. Our move from the tri-state to GA couldn't have been smoother!

Brian and his team moved us from CT to NC 12 months ago and did a great job. Hard working, professional and courteous. These guys went above and beyond and we could not be more pleased

A+ moving company. I have been with BVL for 13 years going into my 14th summer. We are going to give you the best possible moving experience. Let us handle all your corporate relocation needs. You wont be disappointed!!

Cleanest warehouse I've ever seen, very organized, very friendly professional staff

Best company to work for!!

Best whse in Ga

Moving like no other

Tops in the industry!

Esta al 100

Just dropped >$30k for two back-to-back moves from PA to AL. Honestly I wasn’t impressed and would not used them again.
Pros: hard working truckers
Cons:
1- disjointed communication between sales folks (specialized in making unrealistic promises), truckers, move managers and finance department.
2- unacceptably slow billing…. 5 weeks to get an invoice (!) that did not itemize charges.
3- movers at destination were hired by trackers and had no relationship with Budd van lines. Some were professional, others just there to make a living. Unacceptable for a >$15k job.
4- I am not sure/positive the ‘daily’ movers at destination were legal immigrants. A huge liability on us.

During the initial packing process, I was informed that the movers had to go through all of my belongings so that they could “access” and “wrap” each items before they can load the truck. This was very unsettling because they literally went through all of my belongings. Most of the mover’s time was spent rummaging through ALREADY PACKED boxes and “securing” items with paper wrap. It took them two days of going through every item and box to get me loaded and on the road.

Throughout the packing phase I observed the movers “scouting” certain items and boxes and placing them to the side. It was very odd and obvious that they were scheming on certain items/boxes. I reached out to the company to express my concerns and I didn’t receive much positive feedback or reassurance.

Fast forward, the truck is unloaded at my new house by a different set of movers. I took the time to go through everything and I confirmed that I had multiple items that were missing and no where to be found. Expensive and new items that I had worked hard to purchase. I felt so violated because my intuition was correct.

I contacted the company to report that my property had been stolen and they told me I’d receive a reimbursement for my loss. I never received my reimbursement or any form of relief from this incident.

****Beware of the moving Scam****

My husbands company relocated us and we had to use Budd van lines. We unfortunately had issues from the get-go. We were never able to get ahold of our coordinator via email or phone. After almost a month, my husband finally got in contact to set a moving date. Come the moving day, all went relatively smoothly. The driver was very nice and the crew was good. On the other end though, no one ever came to unpack or remove boxes. We had multiple items crates (a treadmill, mirrors, coffee tables), and no one came to un-crate them. After MANY unsuccessful attempts to reach Budd, we ended up having to un crate everything and unpack and remove all boxes ourselves. This all should have been done as it was part of the moving package we had. Fast forward a few months, we are missing a table and thousands of dollars of belongings, and multiple items were broken during the move, but we can’t get ahold of anyone to file a claim. We will never use Budd again and if you have a choice, I’d highly suggest not using them for full service moving.

It took 40 days for out shipment to arrive broken with boxes unlabeled and contents from different rooms mixed such as toilets brushes in with a laptop and pots. They were 6 hours late on the first day and only worked 2 hours so had to allocate a third day for a 2 bedroom home. They tried to squeeze our stuff on a trailer with another client and when they realized they mismeasured they left the entire contents of our shed behind. I took pictures of the damaged items and have had nothing but pass the buck from now 8 different supervisors!!! The rest finally arrived. This move started nov 29 and ended Jan 8

Broke several pieces of furniture and pottery. Agreed to pay for repair and replacement and promised payment in April. It's now almost October and have failed to pay. Several follow up emails have been met with "we're really busy" and "Covid 19" excuses. Now they don't even respond. Are clearly stretching payables. I would not rely on them for your move.

UPDATE:
The check arrived. It's a shame it took a review like this to get owners' attention. I say a shame because other than this, our experience with Budd was very positive. Everyone we dealt with from the office to the packers were friendly, timely, responsive and responsible. The damages were within what I would expect on a move this large and now have been redressed. Based on some other reviews I've read, Budd needs to find a better insurance outfit to deal with.

DRIVER on trailer MC1607 on newhope in Lawrenceville jus merged over on me forcing me out of the lane I was traveling in. Almost cause a head on collision with a car waiting in intersection. if you don't get that driver out of that seat before they kill someone!!

Recently did a large move from Michigan to Mississippi. The weight was 20% less than they quoted. They said that they would refund any difference in weight as I am sure you all know they will charge you if your weight is over than estimated as well. Well they refunded me $190 on a $25,000 move with the weight being 20% less. They are worse than dishonest avoid if you can!!