Best Western Plus The Charles Hotel

It's not a 5-star hotel but was a 5-star experience. Given the price I paid for my room this was an awesome stop. I I was disappointed in the "fitness center" and curb appeal but give the price I paid I am going to still give it 5-stars

Room: recently remodeled and far better than the price I paid. Clean, comfortable and modern.

Exterior: The outside of the hotel is boring and a little off-putting but I don't look at the outside I look at the inside and it's convenient to food and freeway

Breakfast: Typical hotel breakfast but it has a lot of space

Pool: indoor, nice pool and very clean.

Exercise room: no AC and limited equipment. Treadmill, bike, elliptical and two TV's. Lightweight dumbells.

Love this place, I typically travel to St Peters once a month and this is my go to. Prices are fair, location is great and the quality of the hotel is above par! It seems the gentleman at the front desk is there every time I check in. I can't remember his name (if I did I would not put it here) but he is very courteous and friendly. Young man's name starts with "D", not James. I just checked in.

Had a good experince. It's located in a good area. The front desk staff is extremely friendly. Breakfast is decent. My only "complaint" is it is desperate for a full update. However, for the price, I think it was all extremely nice!

The room really good, bed was comfortable they had a good breakfast selection with bagels, waffles, cereal and even a breakfast pastry great friendly staff the front lobby was decked out real nice so if you can i would highly recommend this hotel

Arrived pretty late one evening. Easy to locate. The gentleman at check in was wonderful- kind, funny, efficient. The bedroom was nice, clean, and comfy. Breakfast was delicious and the coffee was great!

Used reward at this location and stayed in a suite. Room was great, staff was friendly, and location is perfect. The rates at this location are very friendly. I do intend to return. Thanks

Definitely pleased with my overall stay so far. Room is beautiful and clean, just the way I like it. The bed was amazing to sleep in, didn't want to get up. The pool was nice and refreshing to swim in with my local family members. Staff seems okay. I'll definitely have to try out the breakfast before I leave, it smelled pretty yummy from the elevator. The huge plaza the hotel is located in has literally everything we need for our stay. I will be booking here in the future everytime I come to town.

Your centrally located to everything you want to see. I'm here on business and have been all week. Great staff, extremely clean rooms. Very professional atmosphere. No worries of any Bed bugs here. The rooms are spotless. Sleep comfortably and definitely enjoy your stay. I have been and I will be back as work brings me to the area. Thanks Best Western "The Charles"! You've been the best!!

This is a great hotel. The fan in the bathroom was hanging a little. But overall we were impressed .

I really enjoyed staying at this hotel... Really, one of the best experiences... It's quiet, clean, and centrally located for any needs I had...

We have stayed at this location three times. Each stay has been perfect with something special each time. It has the biggest breakfast area we have ever seen with wonderful ladies working to make sure everything is perfect. The desk clerks has also been some of the best. The bottom line for us is this location puts the "Best" in Best Western. We will stay here any time we are even close to St. Charles.

Very nice hotel and clean. The wheelchair accessible room was actually accessible. Room has a small refrigerator that I was able to put my food in and there was actually gluten free options for breakfast that I could eat, which was very nice. The eggs and potatoes had an odd taste to them but I was just happy that the hotel offered a breakfast I could eat, as most don’t. I also appreciated the water cooler in the lobby that I was able to fill my water bottle, this is a feature I wish more hotels had so I didn’t have to try and fill it in the bathroom sink, the water just doesn’t taste right from there.

It looks not so good from the outside and is in a Denny's parking lot. But it is nice on the inside and was quiet. Plus we were able to walk down the park for our event. So historic downtown at Charles is with in walking distance.

It was a very nice stay, the room was comfortable and quiet. We were pleasantly surprised at the breakfast offerings. We will stay again.

We loved our two-night stay. Great breakfast buffet; very convenient location; room was clean and the bed & pillows were very comfortable. Extra touches, too: afternoon cookies and a 24/7 coffee/cappuccino machine.

Our stay met every expectation I told my wife I had experienced in the past. Thank you for maintaining the exceptional accommodations.
Dennis was very cordial, polite, articulate. In our two night stay other staff members took the time to recognize and remember the fact that my 7 year old had a little sister and at breakfast asked where her side kick was. House keeping staff were also very nice and fun to be around. The extended pool hours are a huge plus for us.

I wasn't expecting much but was pleasantly surprised. Hotel was clean and smelled good, check in was quick, coffee and hot chocolate 24/7 and breakfast buffet was really good. I didn't use the pool or workout room. Plenty of parking and close enough to walk to Walgreens and numerous restaurants. I recommend!

Really enjoyed our one night stay at this hotel. The staff were all friendly and helpful! The breakfast selection was surprisingly large and the eggs were actually decent. The lady in charge of the breakfast room was sweet and efficient in keeping everything stocked. The rooms had just a little extra width that made them feel more spacious. I would definitely stay here again!

James was the MANNNNNN
WE HAD A BAD EXPERIENCE AT PREVIOUS HOTEL AND JAME MADE UP FOR IT
HE IS AWESOME

Nice rooms, pretty clean. The breakfast was one of the best free hotel breakfasts I’ve had. The kids all left full and happy. Staff was pretty friendly. Definitely sign up for their “club” or whatever because that saves 20-25$ per room.