Truist

The folks at the Cornelius Truist Branch are amazing! I don't live in Cornelius but I will go out of my way to go there for any type of transaction that requires a visit to the branch. They are fast, efficient, helpful and - most of all - always cheerful and welcoming! I've been there when it's quiet and I've been there when it's busy: customer service is always top notch. Thank you!

Super welcoming customer service, especially from the front desk. One of the better I've seen. They're very nice, warm, and customer focused.

My old leasing office was trying to say that I did not pay my November rent. I called the bank and Lesley was able to send me my proof of payment in 2 minutes. Truist in Cornelius is the very best bank. Thank you Lesley!!!

I have been in business for over 20 years and I have to say BB&T is the best bank I have ever worked with. Their banking philosophy is based on relationships and the people at this BB&T branch, especially Mike Dixon does an outstanding job managing these relationships. Mike has always treated with me respect and kindness when I go into this branch. In addition, he is available anytime for questions or concerns I have with my account. I would highly recommend this BB&T for going above and beyond customer service , as they make life easy. I am so glad I made the switch to BB&T a few years ago and have to pleasure to work with the great people at this branch.

My husband has been in business for 15+ years. Mike Dixon has always and continues to handle us and his clients in a very professional business manner. If you are ever in the need of a banker that will go out of their way, Mike at BB&T is the one for you.

Love Truist and the staff!!!

Very helpful and friendly, not my local branch, but I’ll come back. TY

Friendly people and no SNAFUS like United Community

We have been happy with BBT as a bank. This branch has always been efficient and helpful. Even if they are busy someone always says hello to me when I walk through the door.

Spoke with Sarah Pope about cashing bonds. She told me to sign the bonds and went to get the information regarding the procedure. She returned and advised that the bank could not redeem the bonds which turned out true. However I was not suppose to sign the bonds before sending them in. I called and left Sarah a message asking for assistance since I signed the bonds at her direction. Mind you I am a customer of this bank and specific branch. Sarah did not call back and no one at the bank offered any assistance so what I am suppose to do with improperly signed bonds at Sarah’s direction and no one to assist me. This is what you should expect when banking with BB&T. Just letting everyone out there know.

Joe Reiner

Terrible online banking, worst out of any bank I've used. Plan to close account.

Cuz you guys And youare open