Famous Footwear

I ordered a pair of boots w/ a coupon code online. Went to pick up the boots in-store and tried them on. They were too small so they got me a size up. Cashier made the exchange easily and I was out the door. Good customer service and easy transaction.

The man that helped my husband out was awesome, service was nice from him. My husband purchased a hoodie and some tennis shoes will definitely be back and God bless 🙂

Think her name was Heaven. She handled the problem very well. I really appreciate her helpfulness. A good place always for footwear!!

I came into the store on a Saturday. I had a return to make, it was something I needed to do for quite a while. The return policy is great by the way! However I want to comment on the service I received. There was only one employee in the store, a young lady named Savannah. She greeted every customer that came in, checked on everyone that was shopping, She took care of my return and helped me order another pair of shoes. She was helpful, kind and made me feel like I was her only customer, even though the store was very busy. She did a great job of managing the business of the store. She is an asset to the store and to the company.
Thank you Savannah!

Fantastic experience! I went in to look for some new shoes for running and the gym. The associates Angelica and Tatum were incredibly helpful and friendly while I shopped around and asked questions. This was a very clean and organized environment with a wide selection of footwear!

I went in after work. Standing on concrete 9 hrs figured that was best time to shop for shoes since my feet hurt so bad. A female employee came to help me find comfortable shoes then a guy Jeremiah came over as well i got to sit down while he went and found a few pairs of shoes based on what i told him was the problem areas. He brought over several pairs i found the perfect ones!! So far happy with my shoes and very happy with the customer service i received never ever had help like that before!! And ive been to other locations. Thank you guys and gals you rock!!! Oh i got the kswiss tubes!!! Update... 2 mos later i needed another pair of shoes ran in there at lunch my feet were hurting so bad Corey helped me find a nice pair that helped my emergency pain.. thank you to Corey he was awesome fast and empathetic. I will keep returning with this great customer service i keep getting

The five stars are for my new best friend Corey who provided excellent customer service. He is very knowledgeable, professional, and gave a friendly experience.

Great store to shop, good service and great customer service and clean store. Love to shop this store in general always great deals.

No Air Force Ones . They email 5 dollar coupons usually and will have BoGo sales at those times of years plus at times throughout. They carry brand name shoes for children and adults. You'll have to dig through a pile of boxes to try and find what you're looking for other than that not really anything special just a shoe store , if they do have exclusive shoes you can't apply the discounts. Great shoe store unless you're a sneaker head.

Very good customer service and easy to find what your looking for plus average prices.

I had a little trouble with my account, but the sales clerk fixed it very quickly. Thank you so much.

Cori is super friendly! Great customer service. They were helpful and kind. Great experience

Absolutely amazing! I got excellent deals on my purchase. I'll definitely be going back

Very friendly and helpful service. Easy to find good shoes at a reasonable price.

My sister got shoes and it was a good place I had bought crocs from there before and it was good.

Such a helpful staff! We found what we needed and we were out within minutes. I was happy with our experience.

Always clean, helpful staff, courteous service. I love my new sandals that I got help finding. Love my famous footwear!

I will continue to drive from Lancaster for this Amazing customer service, next time the Pizza is on me....

The ppl there were very helpful when I needed a special shoe. Checking the back room stock and computer. I got the shoes I needed.

Excellent customer service. Guy knew all the stuff about the walking shoes I wanted.