FreeUp Storage Waxahachie

Excellent storage facility, everything as expected, which is why I chose it. Pest control once a month, rodent boxes in place. Temp was right, all was neat and clean. Desk clerk was a reputable person. (Seemed to me anyway). I'm happy with this business.

Great friendly service. Best price in town. The process took less than 30 minutes. Jerry was amazing to make the process so much easier. Facility is very clean and well taken care of.

We were having an accounting issue. Rob provided his personal cell # so we had ready access to him. It made the resolution so much easier than using the automated system. Thank you Rob... wanted to do a follow-up on my review. The location is under new management. Jerry is the current manager. I spend a lot of time at the location with my rig. I've gotten to know Jerry somewhat and feel very confident in his leadership and management with the location. He is responsive, he addresses concerns and spends a good deal of time actually on the property itself and knows it very well. Very comfortable with my decision to use Free Up.

Top notch service!! Jerry was very informative and attentive to my storage needs. Provided preview tour of facility and storage selection. Smooth and fast sign sign up process. Highly recommended.

Rob was great with my move in service. Very attentive and give me great advice about the property. He was on time, and I was late. Thanks

Great storage facility! Jerry made things super easy and helped us find the perfect spot for our camper. Top notch

First of all, this place was super clean. I liked the fact that it had multiple points of secured entry. I’m glad I took the time to come see this storage facility because I know I made the right decision. Great prices and a great building. Also, you need to meet Jerry, he’s awesome!

Jerry was really polite and made the process super easy for my mom and I. Can’t wait to clear out our garage

Jerry, was nice and professional. He made transaction fast and easy.
Jerry, made sure the storage unit was to my liking. Thanks, Jerry!

I’ve never used a storage facility before but Jerry made everything so simple & easy for me. Customer service & communication was great! Highly recommend!

I was looking around for a place to store my RV when I was referred online to FreeUp Storage Waxahachie. I drove out just to take a look and see the condition of the facility. Wow. Really nice location and well maintained. The most impressive element was the way I was treated by Rob at the office. He took the time to answer all my questions, walk me around the facility, ensure I had an understanding of the requirements for renting a spot etc. He even called another location, in Ferris, to see if that was closer and might be a more convenient for me!

One thing I look for when I am making a decision about contracting with any company is how I am treated by the people who represent the company. At FreeUp Storage, Rob took the time to visit with me as a person. He shared his story, which I must say is fascinating! There was no pressure to "sign up" right away. I was allowed time to look around and decide when I was ready.

Amazingly, the Main Office provided me with a two month half off price for move in. I decided on the Waxahachie location because it was a savings over the Ferris location. I was able to later sign up online and Rob helped me over the phone to ensure I had a key code that would get me in over the weekend, as I had to be out of the RV park.

I can't say enough about FreeUp Storage, especially the representatives helping with the process. Even with a nice facility the quality of the help is what made my decision. I hope FreeUp storage knows how fortunate they are to have an employee like Rob representing them.

Satisfied customer,

Dr. Janet Hanson

I was having trouble gaining access to my storage unit because I needed to downsize to save money. Since I did not live in Waxahachie, TX each trip I made to the facility was time consuming and expensive to travel to, but fortunately, I met Rob the manager and he was a blessing in disguise. Rob ensured that I would be able to get into my storage unit when I made my last trip, and he also went the extra mile and helped me to get my stuff moved to a smaller unit to save money. I was able to get it all done quickly and effectively with his help. I was only able to make the trip with confidence after I had spoke to Rob and he ensured me that he would make sure that I could get in. His help was awesome and restored my faith in FreeUp. By the way, Rob is a veteran with some uniquely interesting stories making him one of the more interesting people I have met in a while. Thank you for your help.

Rob has been so helpful with our move in, even going as far as to drive between properties to meet me to assist with adding an additional unit when I needed more space than I had originally expected. Even offered us cold drinks in the heat. Fantastic service!

amazing place and jerry treated me so well! i highly recommend going here for your storage needs.

Very nice facility, I got an air condition unit. Rob made it really easy for me to get in one. I have some important things in there and and I honestly feel like my things are safe that was a big sell on me. Big fences and cameras watching watching.

I have appreciated the courtesy & professionalism from both the phone representative & on location personnel.
Jerry made my instant need for RV storage a breeze. I look forward to doing business with them.

JERRY was simply fantastic!!!! I could not imagine a smoother and easier process. Storage unit was clean and easily accessible.

We brought our RV from the lake near Gun Barrel City and needed to put it in storage. We got a great price for covered parking. Lots of room front, back and sides. They even have pull thru storage bays. Great.

It was really a great place to store the RV. Sonja the manager and Donna were both terrific. Really professional, personable and knowledgeable. We ended up with an RV storage place and a 10 x 10 storage unit. First two months are half price. They also have discounts for military and seniors. Great.

As we drove down the aisle for the units, We noticed the drive was really clean; As was every doorway for each unit. It was all super clean. No dirt, no leaves, no blown in trash. No scrapes, no chipped paint, no dents or dings. Nothing, just clean and nice. They store big units, small units, in between units and boats. Highly recommend.

Great experience at FreeUp. I pay my bill, they store my stuff, pretty straightforward and very accommodating when needed.

Rob helped me on two occasions...in person and over the phone. Both times he was courteous, helpful, and efficient! I was amazed how he could paint the office and wait on customers! He gave me his personal cell phone number and told me to call when I needed assistance. Last evening I sent a late night text and he responded! He called first thing this morning and solved my payment problem! Rob understands service and is an asset to FreeUp Storage!