Duncan Plumbing Solutions

Dylan and all of the other guys were amazing! I was kept informed throughout the entire project and given choices, along with recommendations for my toilets.
The entire experience the very beginning was great! After reading their Google reviews, I was sold. Although, not all reviews were great, the fact that Duncan Plumbing Solutions actually responded to reviews and was willing to rectify the problems, let me know that the owner/employees care about the customers and not just money.
Anytime Dylan ran into an obstacle, Brian (the owner) was just a FaceTime away.
The prices are very
reasonable.
I highly recommend Duncan Plumbing Solutions!

Wow, what hard workers John and Fonso are. I’ve been blown away by the love and care these men pour into the community. If you need help with plumbing look no further! We went through three plumbers before we used Duncan Plumbing but man do I wish they were our first resort! They will be from now on! Thank you Duncan Plumbing!

Stephen was absolutely the best! He took time to listen to my concerns about my plumbing needs and then was able to clearly explain what would be the best way to solve each issue. I most appreciated his concern that whatever he did would provide me with the safest and most reasonable solution. So thankful that someone recommended Duncan Plumbing to me.

The team at Duncan Plumbing is awesome!
From the Duncans (Owners), Amanda (Dispatch) and Dylan (Tech) were all willing to go the extra step to provide excellent service.

I had some test done on a home we are interested in buying. The checks were worth it to make sure we were not purchasing a property with extensive plumbing work needed.

Price is straight forward, service was excellent.

Jon and Josh were awesome. Quick and efficient and we ended up getting the membership. Jon talked with us while working on the kitchen area and we had great conversations and they were both so personable. They installed our kitchen faucets and bathroom faucets and checked everything. No more leaks! Deff recommend

I cannot say enough good things about Duncan Plumbing and specifically, Stephen. He is so knowledgeable and always straight-forward looking out for the best options for me as the homeowner (and the one paying the bill.) I had nightmare experience with other plumbers in the area. Duncan has really been a breath of fresh air. I am on their member plan for both of my properties. Also, the schedulers are always so polite on the phone. I’d leave 10 stars if I could!

I called in at 8 in the morning, and they told me they could get here between 11AM-2PM. It's 10:45 in the morning, and they've already fixed my issue and at a very fair price. The lady on the phone and the gentlemen who came out to my house were wonderfully courteous, and when the man explained what work needed to be done and quoted a price, everything was straightforward and easy to understand. Thanks for a great, timely job! We'll use you again, and we definitely recommend!

Duncan Plumbing Solutions did another great job for us. We had plumbing issues 3 years ago and they did a great job fixing the problem. Then 3 months ago we had another major issue and they came through again. Brian and Michael were great! Today Stephen replaced the water heater and once again, we are grateful! Everyone from the office to onsite has been patient, diligent and gave a solution every time! Thank you Duncan Plumbing Solutions!!!!

Duncan Plumbing picked up the phone immediately, and helped diagnose the right way to fix the problem. They sent me Jon ,an excellent plumber with years of experience , to help with the repair and reseat of my toilet. Jon helped me walk through the repair, offered tips and advice, and was professional and courteous the entire time.

Duncan Plumbing is hands down the best contractor company I have worked with ever. Not just plumbing companies - all contract trade companies. They go above and beyond to help their customers find a solution that is integral AND cost effective. I can't say enough good things about them, and I recommend them everywhere.

Very professional and explained the process of what would occur. Made necessary repairs and provided recommendations of extra work may be necessary. We have had Duncan Plumbing and their staff members provide services to our home and investment property and have nothing but positive results and comments for them and their staff members. Highly recommended!!

Duncan Plumbing has rescued me out of several emergencies. They have a very professional staff and always go beyond to make things right. This is the 2nd time that Michael has been out. He never disappoints even when dealing with a stubborn client such as myself. Michael is very knowledgeable in what he is working on whether it be getting the home ready for cold weather, or an emergency gas leak. He is very thorough with his assessments. I appreciate the smile that he always has, regardless of the situation. Thank you DUNCAN PLUMBING & thank you Michael! A very trustworthy company :)

This is the second time Jason with Duncan Plumbing has done work for us. Both times he was, not only professional, but went above and beyond in explaining every part of what needed to be done and all the options available. Duncan Plumbing has been our go to since it was two brothers in a van, with no drop in quality of work and professionalism.
They have a new program that rewards loyal customers that saves us money and priority service.
I owned and operated a service business for 16 years, and I can say with confidence that the Duncan's hire company plumbers with the same excellent qualities as I expected when I had my own company.

Stephen was prompt, knowledgeable, professional, and courteous. He explained the damage that he sought to repair and made sure we were comfortable with the repairs. The pricing structure was honest we will use Duncan for any of our future plumbing needs.

Wonderful experience, with a fantastic christian named, JON!!! He did a fantastic job!!!!

This return visit did not solve my problem, but hopefully we can get it fixed soon. 🙏

Update: everything works great. JON did a wonderful job!!!

If I could give 10 stars I would! Duncan Plumbing should be everyone's go-to in Ellis County. I had a major water leak that occurred over the weekend, and on Monday morning they were at my house to assess the issue. The guys rallied quickly and fixed the problem, and also a few other things that I'd been putting off. Thank you for your plumbing expertise and exceptional customer service!

Have been using Duncan for several years now at 3+ different properties. They’ve always been quick, knowledgeable and service oriented. It is great to have a local plumber who have great people working for them. From the lady answering the phone, to the plumber leaving the call it is always a pleasant experience. They will continue to have my business.

We want to thank Duncan Plumbing and Mr. Stephen Pearl and his crew who came out and fixed our Electrical water heater, did a great job and got us our hot water running again. New Water Heater and water running again we are very satisfied with the job. Mr. Stephen was very polite was very patient with us he took his time to explain to us in a way we understand what was gonna be done and needed to be done. Highly recommend Stephen and Duncan Plumbing great job and they are fast to get the problem solved.

Brian came out with a new employee to our shop that was having an issue with odor coming from a toilet, they came same day within a few hours of me originally calling and found the problem out within 10 minutes of being here. They did an amazing job and were super friendly. Will for sure be using them from now on!

Duncan Plumbing was available day of, and was even earlier than appointment time. Jon was super professional, found the problem, fixed it, and suggested how to keep it from happening again. Have never been disappointed with Duncan Plumbing!