First Financial Bank

Yolanda is amazing! She was so helpful during our loan process. She explained everything in a way that we could understand. She showed us different programs that we could afford and lowered our interest rates. I would highly recommend Yolanda to anyone.

I can't say enough about how much I love this bank. I used to bank with "Major Chain" bank and felt like just a number. This bank has a personal touch and is very accessible. It reminds me of the service we used to get "back in the day". I just completed a mortgage with Yolanda and it was the best process I've ever dealt with in the home finance industry. This place is a bank you can call home. That really says it all, First Financial is the bank you can call home and be treated like family.
Edit: 4/4/24
I came back to post a review and realized that I've already sang these peoples praises on a previous review. But here I am again, after several years of doing business with them, wanting to make another review of how great they've been to work with. I've bought a house, multiple cars both business and personal, and they continue to be the most accessible and easiest bank I've ever seen. Great leadership at this bank, Russell is the absolute best!!

Yolanda on the mortgage team was incredible to work with! She is very knowledgeable about the loan process of obtaining a mortgage. Yolanda kept us informed about our progress and milestones, communicated effectively and was very easy and nice to work with. I would definitely recommend using Yolanda for anyone looking to get a mortgage.

Excellent service from a professional loan officer and banking facility that reflect honesty and impressive organization. I have never been disappointed through years of business dealings with Russell Phillips and First Financial, and now have another amazing contact with Yolanda Guerrero.

We arrived at 4:58… two minutes before they closed. We just wanted to ask what time would be best for us to come in tomorrow in order to open an account. We went in and they were extremely nice, we asked them and they told us not to worry that they’ll stay after hours in order to help us out TODAY!!! 🥺❤ WooooW what other bank does this!!?? This is most certainly the best bank I’ve ever been to! Without a doubt they deserve 10 stars! They help us do everything on our new account explained and everything. They stayed with us for almost 2 hours of their own time. ❤🙏🏽 Thank you Amanda Hollenback❤

My interaction has been great with Yolanda and Mr. Russell Phillips.
They are all great people who work at the Waxahachie branch, we left our credit union of over 20 years of doing business because our son, Juztin had an awesome banking experience made easy as a first time secured loan consumer establishing credit with bank rep. Amber assisted him with. We certainly are telling all of our friends and family about them.

FFB was super helpful with all of the final closing on our new house. Yolanda Guerrero was always available for questions or conserns we had. It takes a lot of people to do all the work and we thank them all. Yolanda saw the job through.
Thanks again

First Financial Bank was extremely helpful and great to work with! Alecia Bland with the Construction Loan and Yolanda Guerrero on the Mortgage side made for an amazing team and an overall great experience!

What a great group of people. Amber was very helpful and polite. I moved from a national bank to them due to the great people and service! And if you lose your debit card you can get a new one right there on the spot!

My wife and I had a fantastic experience with First Financial. Our contact (Chris Schjetnan) was extremely helpful and stayed on top of every aspect of the home loan process for us. Highly suggest that you work with this organization.

Had a great experience with the mortgage process working with Yolanda. The staff is very nice and attentive every time I go in there.

Yolanda provides excellent service. She is honest, prompt and easy to work with. I highly recommend her!

Yolanda was great, she answered all our questions thoroughly and prompt. She was very knowledgeable.

Yolanda was amazing. She responded fast and the process was smooth. I am very busy and this experience was great

Yolanda and her team helped us through the loan process, making every step of the way a pleasure. Great team.

Absolutely the best back we’ve ever been with. They are very personable and attentive to every need. You will not find a better bank.

They made my experience great! I would recommend their services to others and I have to a couple already.

First Financial has the best customer service. Give them a call for your financial needs. You won't be disappointed.

This is our 2nd time to refinance and it's been a great experience!

Yolanda Guerrero is THE BEST Loan Officer!!