SEPHORA inside JCPenney

Sephora is no longer with JC Penny but make up sales person was great!!! Very friendly and great Customer Service!!! Store #1101 Assoc #0205

This past November 10 of 2017 I got married. Regretfully I hired a makeup artist to do my makeup and hair, my moms and 2 sisters. I decided to go last so my makeup and hair would be fresh. She had messed up my mom's and both of my sisters, but I thought they had asked for a glamorous look. When it was my turn, I told her I wanted a natural look. I even showed her pictures!!! Also, I wanted my hair down but wavy from the bottom. I sent her the pictures days in advance!! I didn't see myself until the end and she had curled my hair A LOT! It looked NOTHING like the picture I showed her. The makeup was horrible, and so I paid her and rushed to Sephora in Weslaco 30 minutes before my wedding!! HALF AN HOUR!!! I couldn't stop crying, and I explained what had happened to the ladies there. They comforted me and immediately started working on me!!! They called the salon there and even though they were all busy, they took me to the salon and did my makeup and hair. They did an excellent job, and only charged me for the hairdo!! I am eternally grateful, and I just want to thank them for all they did for me. Especially for dropping everything they were doing to help me. Thank you!! Thank you!!! Thank you so much!!!!!!!

The employees are so knowledgeable about the products and very professional. This store isn't as large as the freestanding stores in the mall. But 90% of the time they have what you are looking for. Never rush you which is refreshing!

I knew what I was going to get but the ladies were very helpful.

Love there products

Friendly service

Wonderful people

Excelente