City National Bank Drive Thru

Great bank, BUT, I recently found out they had a staff shortage in Ripley, and instead if hiring humans from Ripley, which we desperately need: the instead turned a whole branch automated.
No one lost their jobs, but instead of creating more jobs, like was suppose to happen with this massive tax break, instead they saw an opportunity to make more money for their CEO and investors.
A teller is already underpaid and underappreciated for their contribution to banks. This only makes them more disposable.
CITY BANK MISSED AN OPPORTUNITY TO INVEST IN JACKSON COUNTY. Yes, I only put a paltry 60-70k through their bank every year, but if enough people took this as the profits-before-people insult this is to our community, and went to the credit union instead, we could turn the money they save on new higher into a loss in public relations.

I called 15 mins till close they put me on hold the whole time. So of course when I called back no one answered. Great customer service right there! Definitely will tell people not to bank there ever!