Verizon

I just want to say I had an amazing customer experience at Verizon today. I came in expecting not much but Sean answered all my questions regarding the new iPhone that just came out. I don’t upgrade phones often but he made the process so easy for me and was very polite and informational. He also got me some good deals and saved me some money overall. Definitely recommend this location and ask for Sean. Thank you!

Wanted an apple watch and deciding which one. There were none available near me so I called the emerald square mall one. Found out the 9s got taken off the shelf so I inquired about the 8s. They didn’t have any 8s so I asked if they had any. Sean checked they’re was a 2nd gen SE. I asked what the difference was. I didn’t need a heart monitor or anything fancy so for $200 less I got the one they had. Does all I need it to do. Sean had actually kept it aside for me so it was ready to go for when I got in. He made it a great experience

Sean gave absolutely exemplary service. Made the whole process quick and easy

Sean explained everything clearly prior to our purchace. Professional, informative and knowledgeable. We would definitely come back and have him as our sales person.

Great service
Kevin was more than helpful with his knowledge of the product that I purchased!

I want to highly recommend getting your phone/plan upgraded at the Wireless Zone at the Emerald Square mall. The service I received from Sean was unmatched. He was knowledgeable about all the products and plans offered. I upgraded my phone and plan and was able to explain all the costs involved in detail. He was quick so we didn't have to spend a half a day in the store. Thanks for everything, keep up the good work!

We had a wonderful experience. Victoria was absolutely awesome. She went out of the way to help. Her knowledge of the stuff was simply perfect. Her smile, friendliness and expert advice blew us over. She has a great future. I wish her good luck in everything.

After 4 years, decided to upgrade my phone and I'm glad I did at the location at the Emerald Mall. Sean was amazing, from beginning to end he took the time to explain the whole process and all the options I had. He went above and beyond that's what I call great customer service! Thank you, Sean!

Sean was the best sales associate I have ever worked with I'd give him 100 stars if I could!!

Sean helped me switch f𝚛𝚘𝚖 𝚝𝚖𝚘𝚋𝚒𝚕𝚎 𝚊𝚗𝚍 𝚒𝚝 𝚠𝚊𝚜 𝚊𝚗 𝚎𝚊𝚜𝚢 𝚙𝚛𝚘𝚌𝚎𝚜𝚜! 𝙷𝚒𝚐𝚑𝚕𝚢 𝚛𝚎𝚌𝚌𝚘𝚖𝚎𝚗𝚍!!

Victoria did a great job setting up my iPhone and Apple Watch, very quick and easy

Victoria was very helpful with upgrading my phone, she did a great job.

Seth was very good! Highly recommend him. Got me a great deal on two phones and plans!

Sean helped me get a new phone and was great!

Sean was fantastic assisting me with switching over from t mobile !

Victoria did a great job upgrading me and my family’s iPhones and got us a great deal for the Christmas season

Sean was a great help with a ton of knowledge. He really showed that he cared about how to help resolve an issue we had with our daughters phone. Thanks

Victoria was a great help upgrading my phone, I will come back to this store for my next upgrade!

Sean got me a fantastic deal, worth the visit! Highly recommend!

Store was nice and smooth to work with for my new upgrade , worked with Sean 10/10