Ace Hardware of Rome

Service, attention, knowledgeable staff. Prices a tad higher than other hardware stores, but you will always walk out with the right part and helpful information on installation if you need it.

Always a great experience. Everyone who works here is amazing, knowledgeable, and friendly. I highly recommend coming here if you need a hardware store.

Each and every employee treated me with the upmost respect and were very helpful in assisting me with recent project.

Best Ace I have ever been to. Great selection of items, strong customer service.

I went to buy paint. Fast and friendly service. And competent.. she didn't spill a drop whilst mixing. Easy check out. Nice coupons. And saved my name and paint color in case I needed more.
I love Ace hardware. This Rome store has always been great!

They live up to the title helpful hardware folks. The staff are always friendly and know their stuff. They have an amazing selection of grills and bbqs. They even carry Broasters coffee, which is surprising and a main reason I stop there on my way home from work.

Great experience. The staff goes above and beyond to help you unlike the big box stores.

Very nice store. The employees are great and the store very clean and organized.

Love ace hardware but love to spend money so don't go in to much I really love the new smoker's and want one but the wife said I have one already employees are great and helpful they greet you as you go in witch I like and it's clean and they always ask if you need help with anything great clean and friendly thanks y'all

So nice to go in and have someone actually help you
Unlike big box stores. Need one in Utica area.

This store has every thing and more. The products are meticulously placed, always inviting - clean. The staff is cordial and extremely helpful. It is a pleasure to shop here. Great quality, great staff.

Helpful knowledgeable friendly people that work here. Oh also if you want to find a selection of flowers/shrubs/bushes/trees and seeds then you definitely should come check this place out.

Great Place and Customer Service is Excellent!! Thank You, Very Happy Customer!

Knowledge and helpful staff. You don't have to look for someone to help you. The staff at ACE always asks if you need any help.

I ordered an item for store pickup here. The cashier found it and put it on a trolley within 10 seconds, all with a super-friendly attitude. There were less than a dozen people in the whole store, so it will be a very low-stress place to buy hardware items from now on.

These are good stores with knowledgeable staff and they sell good quality stuff

This is the best Ace Hardware that I’ve ever been! Hands down. The selection available and quality of products sold here are unmatched. Any time we are in town and need something we know Ace has it and we can find it there. On top of having the best of the best, they have the most friendly, helpful and knowledgeable staff of people. They can answer all of your questions and guide you to making your purchase decisions. They really do go out of there way to ask you if they can help and then personally accommodate you until you have found everything you need. Did I mention they have the best of the best for grilling and smoking too? We visit their seasonings section and leave with armfuls of rubs and sauces you can’t find anywhere else. Their grilling set ups and accessories are top notch. At this Ace you will never be disappointed and always pleasantly surprised by what you find, whether it’s a tool you’ve needed or that perfect gift for someone.

awesome customer service
Always willing to help with whatever your project is 👍

Awesome service, Rachel was absolutely awesome!!! She helped me find exactly what I needed to put up a new LED light on my garage, she even looked for stuff on her computer for me!!! Awesome job Rachel!!!! Give her a raise!!!

You never have to search for someone to help you here like at big box stores. Staff is knowledgeable and helpful. Good to buy from local folks