DSW Designer Shoe Warehouse

Great selection. Fairly long wait at register, but nice people. Understaffed like everyone else.

Many Dad shoes to chose from. And lots of other shoes as well. You'll find something, don't forget the clearance area in the back.

Had a *FANTASTIC* experience today at DSW. The background: I don't like shoe shopping and rarely find anything that 1. I like, 2. that fits, and 3. is reasonably priced--even at places like DSW. I went in about a month ago and picked up two pair of booties that were cute and moderately priced, but I was debating about their comfort and versatility. Still, I bought them because I know I have trouble with shoes and didn't want to miss out--one was literally the last pair in my size. When I got them home I would try them on with an outfit and then wonder if they would be versatile enough, or comfortable enough, and if I even wanted them enough! So I never bit the bullet and wore them because I just wasn't sure. Well, I visited again yesterday and found a completely different pair in BLACK (the most practical color IMHO), quite comfortable, and super cute, but *much* pricier--about the same cost as the two others combined. I noticed that one of the pairs I'd purchased previously had gone down another 10% (and made a mental note). I purchased the new black, comfy, cute pricey pair and went home to deliberate. By this morning I'd decided to keep the black pricey pair, and return one of the original two I'd previously purchased because they just didn't feel all that comfy even trying them on in the comfort of my room; and I'd ask if they'd honor the new reduced price on the other pair. In the meanwhile, I also decided to get on DSW website and see what was on offer. I discovered, to my surprise, that the pricey black pair was $30 cheaper online(!). I called and inquired about what could be done. I spoke with Emily, who told me it wasn't a problem, she could look me up in the system because I'm a rewards member (the transactions are stored in their system I guess) so I could stop in, show the proof of difference on my phone and they'd adjust. I went in with all three pairs, my original receipt from the first transaction, and my phone. She came right up to the front, I pulled out my phone and she quickly confirmed the price adjustment, looked up my transaction in the system, and $30 went straight back to my form of payment. I returned one of the other pairs w/receipt (in the box/never worn--of course!), no problem, and then explained that I'd noticed the price drop on the other pair (from 30% when I purchased to 40% yesterday). She scanned my box, pulled it up in the system and said--"Actually it's gone down to 50% off." So I got the difference there too! The whole thing took maybe 7 minutes. She was so friendly (both over the phone AND in person), even though I knew I was catching her right at the end of her shift--which is saying something. We all just want to leave work when it's time, right?! Well, she took her time, didn't rush, had a friendly conversation with me... I honestly don't know the last time I had such efficient, professional, friendly, no-nonsense service! It's *SO* RARE these days! I HIGHLY recommend this DSW! I can confidently say, based on this one experience, it's clear that the staff is exceptionally well trained and good at their jobs; the store is neat and clean; and they obviously have a good selection if even *I* came out with two new pairs of booties that I love for REALLY great prices! THANK YOU EMILY!!

Roy was my cashier today and they were absolutely fantastic so so so kind and helpful with every question I had. Turned my day right side up

I was able to find the exact same shoes that I've be wearing there for a good price. My fiance also manages to find shoes she was very happy with, as well as a few extra pairs that she got for fun. The price for it all was very affordable and I know where to go to get a new pair of shoes when mine run ( no pun intended) out of use.

Always an easy day when in Plymouth

Found a great pair of new balance. Very colorful. Very comfortable. And their $30.00 coupon came in handy.

I love shoes and a good deal. If you are looking to save some money for shoes/accessories I would suggest getting a DSW Reward Credit Card. I use mine for traveling and gas and I rack up points to get money off. Just recently got access for being a DSW VIP and got an extra coupon to use (not to mention the $5 birthday coupon for being a DSW Rewards member). They have quality shoes and just recently added children's section.

Excellent choice of shoes with lots of different sizes to choose from! Tried on several pairs and walked around the store to insure a good for! Great place to go if you're looking for shoes!

Looking for a pair of work boots for my daughter which they didn't have at the time that I truly like but great store watch to buy shoe store can get different types of style boots shoes sneakers and excetera great place to show staff is absolutely amazing and they are there to help you and assist you in any way possible

Lots of shoe choices and priced accordingly. Most times you can catch a good sale. You can also sign up for their club to receive other discounts on purchases.

I was there today..Cassandra was excellent: very knowledgeable about plantar fasciitis n steered me in the right direction for sneakers n Kathleen helped with some Jambo's seeing as I need arch support!! BIG Time. Both girls were friendly n an asset to DSW at Colony Place. I'd definitely stop there again ..

Tiffany was great, few styles didn’t have my size in stock which she offered to order. Thanks Tiffany!

Def one of my favorite places! This store is pretty large with a vast selection of diff shoes. Priced good and foind what I needed! For cheaper than zappos.

Great customer service. Purchased 2 pairs of men's sneakers. Love the coupons.

Mia was so helpful! She deserves a raise. Got a great pair of boots that I love. She’s the best.

They had an awesome clearance sale today

My favorite place to buy shoes. ♥ They have a huge variety and a very nice staff.

Bought two purses. Prices are great. My favorite place to buy shoes and purses

Excellent quality shoes, varied selection and the clearance section in the back is fabulous!