Sam Franklin's Home Furnishing

Sam Franklin’s is the best! They are a prime example of why buying local means everything when it counts. Their service and support is superior to anyone else. If you should ever need service, they take care of you!! (They only service items bought from their store). I had a dryer stop working I bought from them 8 years ago, called and they were able to come out that day and fix it. They had all my information and warranty details on file. No hassles whatsoever. Just excellent and friendly customer service!! I highly recommend Sam Franklin’s.

I have bought a dishwasher for a rental and a whirlpool washing machine for our house from them. Excellent people to deal with. My washer went out during Christmas (of course) so Monday I went in bought one they told me if I was flexible on delivery time it would be delivered soon. Well an hour and half later they called and were on the way. Very quick and neat install and haul away. Very courteous in sales and delivery.

As a local business, I try to always use local business when I can. But here in Cartersville, some just make it hard with limited hours, limited selection, and high prices. I needed a washer and dryer today. Most of the big box stores just have display models and you order and get delivery a week or two later. When I asked friends who has stuff in stock to pick up, Sam Franklin's was recommended. I was very happy to see they opened 8:30am the day after Thanksgiving and they accommodated my need for a washer dryer today, even delivering and installing ( which I figured I would have to handle myself with such short notice). I am now a fan and will definitely be a repeat customer. Oh, and price... Competitive, and actually a better price than most had on the same model.

I'm happy to share my experience at Sam Franklin's store in Cartersville, GA. It exceeded all expectations, yet I knew it would!
I made a major appliance purchase on Tuesday and on Wednesday it was professionally installed in my kitchen. The personal assistance and attention to detail in making my selection, the hassle-free arrangements for delivery and installation and the final on-premise operation and testing was totally customer focused. Sam Franklin's far and away beats the "Supercenter Stores" on Customer Service and I look forward to having them meet any service issues on this appliance! "Big Box" stores don't offer that!!
Thank you Sam Franklin!!

This company was the best. My washing machine broke and they delivered me a new one same day. Great service. Would not use anyone else.

Very helpful owner with some high-end pieces. 👍

Sam and the team did a wonderful job taking care of us! They are a local, family business. They gave us a wonderful deal on a refrigerator for our new home and took care of delivery and installation. I highly recommend them!

Best company and service in town! Will go above and beyond to make you happy. Superior staff and experienced professionals to install appliances. Can’t beat hometown businesses!

Having recently moved to Cartersville and bought a home, we needed a washer and dryer. Thinking that we would start locally, then move on to the bigger box stores, we started here. This is a well-established business, in downtown Cartersville. The down home feeling upon entering, friendly, knowledgeable, no pressure staff all combined to put us at ease. After picking out units, they matched Home Depot's sale price, and quoted us a price for delivery, parts, set up, and operational checks for both units. Outstanding sales, atmosphere, and reputation. We couldn't have had a more pleasant experience anywhere else. Thank you for helping us make an informed decision. We certainly recommend Sam Franklin's to anyone looking for home furnishings, and/or appliances.

A great family owned business that provides quality appliances and home furnishings- at competitive prices. Recently bought an Amana HE topload washer from them. Am very happy with the unit and as always, the purchase was easy and the staff was great. They still service what they sell and personally do warranty work if problems arise. I have bought many quality products from them through the years, and only recall one time I had a claim under warranty. A technician prompty came out and fixed the appliance at no cost under warranty. I strongly encourage you to consider buying from them, as they stand behind all their products.

Our refrigerator went out and we went to a couple of big box stores but no one had one, they said anything would have to be ordered and would be next month before we could get it. My brother suggested trying Sam Franklin’s. We went and bam! They will deliver a refrigerator in the morning and also take away the old one! We couldn’t be more pleased!!

I got my refrigerator here and Sam was SO nice. He helped me make the right selection then had his folks deliver it and help me get it in place. Best service around!

Always excellent service!

Will always buy my appliances from my local stores. I always get good service from Sam Franklin's. They service what they sell. Alot better than Lowe's or Home Depot.

I have had nothing but the best experience with Sam Franklin Furniture. Family run and everyone is very friendly. Will continue to recommend and do business with them for years.

The staff is fast, friendly and very knowledgeable. It’s a great store and a fantastic place to shop. 👍🏼👍🏼 Highly recommended!

Great, cordial, knowledgeable, very helpful!! Was able to purchase a refrigerator and have it delivered in a couple of hours!! Made my day!!! Great store.

Very nice local store. A little more pricey than the big box stores for appliances, but great customer service (so you get what you pay for).

They are definitely a 5 star business!! Great customer service and the 2 guys that delivered my new refrigerator were super nice!

This store is a hidden treasure, owner and associates are very helpful and will work spidisously to help you feel at ease with purchases made here. Oh I forgot (Great Pricing).