Roy's Automotive

Had my car inspected there. They had some tow jobs, so they were running late. I could have waited until the next day, but because Sally had said they could get it done before closing, they went past 5pm, and got it done for me. Much appreciated!

Sally and Roy are EXCEPTIONAL people. I was unfortunately hit by a 16 year old driver 2 hours after purchasing a Yukon XL heading home from the dealer. My car was totaled, I was taken via ambulance to the hospital and Roy came out that evening and towed my car to his lot. I have been battling with the 16 year old driver's insurance for nearly a month. The easiest part of this whole ordeal has been Roy and Sally. They have been so kind, helpful, accommodating, compassionate and simply incredible humans. I can not thank them enough for their help and assistance through this process. Incredibly hard working individuals.

Quick and to the point. Called about towing a truck on the island, dropped off my key, and the vehicle was at its destination within the hour.

Fantastic. I was vacationing in Emerald Isle and was headed home the next day when the check engine light came on. I called Barry at Roy's Automotive who said I could bring the car right over and he immediately connected to the computer. After asking a few questions about the last time I got gas and if the gas cap had been replaced recently, he informed me that because the gas cap was not a genuine Nissan part I would continue to get these faults until a bought a replacement from Nissan. He reset the fault light wished me a safe trip home and wouldn't accept any compensation. He told me to come back when I had a real problem. I assured him I would. Great guy, outstanding service.

Visiting from out of town. Car wouldn't start after dinner. Starter kinked out. AAA towed to Roy's on Thursday night about 10pm. Problem diagnosis, repair and back on road by 4pm Friday. 5*....can't do much better than this! Of course, he had room in his schedule to fit me in.

I called to schedule an appointment but because of the issue, was referred elsewhere. That location was scheduled out, so I asked Roy's for another recommendation. They to were scheduled to far out. I then tried the OEM Dealer who ALSO was scheduled out. I reached back out to Roy's if he had any other suggestions and he gave me another name and number. And sure enough, they scheduled me immediately ! We are from out of town and had no idea what are options were. Thank you Roys ! You didn't have to go the extra mile to help us. You guys are Great !!

I could not have asked for more efficient, prompt and professional service. I called on a Saturday morning, and the very nice technician arrived within 10 minutes to jump my dead battery. Apparently Roy's Automotive takes Emerald Isle's "Nice Matters" motto seriously. Thank you, thank you, thank you for your kindness.

I'm an auto dealer on travel and my car had an issue. Diagnosed and fixed next business day. What else can you ask for? Highly Recommend.

We were on vacation, our battery failed on our vehicle. My husband spotted Roys automotive. They are the friendliest people you will ever meet. My husband is a mechanic, knows the business quite well. They run there business very professionally. I will recommend them to any one! Thank you again Roys automotive.

Very , very friendly owners! We drove to Emerald Isle not realizing our brake pad caliber was stuck. Stopped at Emerald Isle restaurant, got out and was overtaken by a awlful smell. Gentleman walks out , he knew exactly what it was and pointed us to Roys Automotive right across the street. Roys Auto were very emphatic to our situation. After our vehicle was repaired they gave us T-shirts. For the overall experience , thoughtfulness and repair, I give Roy's Automotive 5 stars !

Out of towner traveling to Emerald Isle with my family. On the second day of our trip my starter went out. Roy's took care of me. Nothing but good vibes and service. Highly recommend!

Highly recommend. Great service! Hopefully you don’t need a tow while on Emerald Isle, but if you do… service was timely, efficient, and delivered with kindness

Roy's Automotive was extremely helpful to our family after a traffic accident. I appreciate their integrity and concern.

Barry and his team are the best. They are honest, caring and have a fair price. He will go out of his way to help! I highly recommend him and his team!

He diagnosed our rack and pinion steering control issue and assured us the vehicle was safe to operate.

I was a walk in who needed a flat bed and meet Roy himself. Great guy who took care of me ASAP. If in need in this area is Roys!!!

They were the one tow truck that could pull me off the beach when my 4 wheel drive failed.

My alternator went out while on vacation. The picked up at Hotel towed to garage had me back on the road that afternoon. Even brought my car back to me at the Hotel

Every friendly and super quick, I’d give y’all 20 stars if it would let me. Thank you so much.

They were prompt and very professional.
I will use them again