Shorewood Real Estate

Our family of 10 loved the Big Pelican! There is easy beach access, and the one-floor layout is great. We had plenty of space to cook and hang out together and appreciated the well-equipped kitchen. The people at the rental office are responsive and helpful. We’re already booked for next year!

This was a lovely house and we enjoyed our stay so much. We have been coming to EI to vacation every year for 20 years, but this was our first experience with Shorewood Realty. The experience overall was just very positive and easy. The house was wonderful, for the most part. The decks were outstanding, the deck furniture was great. There were a few things that needed to be fixed - the TV would not work and the 2 bathroom receptacles would not work - but Shorewood maintenance took care of this almost immediately. The only issue that I have are the beds. The beds are incredibly uncomfortable. But in spite of that, we have already booked for our 2 week vacation next year. Many thanks to Pam and MC for their patience with me and for getting stuff taken care of. Shorewood's prompt and pleasant service made our vacation a delight.

Shorewood Real Estate was very easy to work with. They were really good at communicating the closer it got to our arrival date. Sending reminders about what to bring, updated us when the condo was ready, (wish we had known our condo was going to be ready way before check in, I would have planned on leaving our house earlier) but that's no one's fault. :)

We’ve rented through Shorewood for years and have never had one problem. They allow us to make payments throughout the year, which helps our budget. They have always been very accessible leading up to and during our vacation. They never bother us, are always friendly, and are fair in all transactions. The houses we have rented have all been clean, safe, well-air-conditioned and satisfactory for our needs. This year we loved the keyless entry; we didn’t have to check in or out in person!

Using Shorewood for our beach rental was awesome! After signing our contract we had to switch weeks because of a family conflict. Although there was a small fee involved they worked with us to change weeks easily. During our beach stay we lost one of our key cards to the condo. We contacted them and they hand-delivered another key to us no charge!! They went above and beyond to make sure we got the new key card. Great customer service and so friendly! Would use them again for sure!!

This property has fantastic ocean views and even a little sound view from the stairway window. We saw some pretty sunrises and sunsets. The house easily accommodated 7 adults and one small child. The house does not seem crowded or small and the open concept kitchen, dining, living rooms are really nice. We’ll be back in 2024 😊

A great layout with a nicely furnished great room with super beach views, well equpped kitchen, and ample bedrooms and bathrooms. 6 adults, 4 kids and a dog had plenty of space to stretch out and a 90 foot walk to the beach was icing on the cake. It couldn't have been better. If the stars align and we get a chance to vacation in Emerald Isle again, we will gravitate back to Big Pelican if its available.

The Shorewood Real Estate staff that checked my family in the week of Aug 6 to 13 2023 were fantastic, especially the older southern gentleman. He's a very kind man.
He explained the check-in process, and answered every question i anticipated asking without having to ask. He even called 3 hours before check-in (1pm) to let me know the unit was ready and available!
Thank you for that, who doesn't want to start a vacation early!
Will certainly use Shorewood in the future.
Thanks for starting us off early and for being so kind.
Russell from Pittsburgh Pa.

Everyone at the Shorewood Real Estate office was beyond helpful to assure our needs were met when planning our vacation. They were patient and professional throughout the reservation process, even when I changed my mind and switched houses! I look forward to many more vacations with Shorewood!

After the stay, I had a couple of things to point out to the homeowner about some repairs that would improve our stay. I spoke to someone at Shorewood as I was leaving and she was so helpful, taking notes to relay to the homeowner, and asking questions. Thank you for taking the time to speak to me!

We have booked a vacation rental thru Shorewood Real Estate three years in a row now. Their service is great. Upon arrival and check-in we are always greeted with friendly and courteous staff. They send out timely and detailed rental info and also reminders about check-out etc. I recommend them!

Ann was very helpful with our minor repair and getting AC folks there ASAP in this Aug. heat!! A great property! Will come again...very well appointed house with kitchen equipped well for cooking there. Enjoyed the nice rocking chairs on the wide oceanfront porch..an evening delight to be there!

Shorewood Realty was very responsive to all of our needs. Someone was always there to answer the phone. Our dryer was not working and they came twice to clean (and fold!) our laundry. We loved working with them and would absolutely rent again!

We stay on the island every year and have worked with numerous realtors. Shorewood is by far the best company we have dealt with. They stayed in communication with us, kept us updated and quickly answered all questions. A truly professional company.

This is the second time we have used Shorewood, and they are, by far, our favorite rental company in EI. Their personalized service beats out the bigger companies and both units (rented a couple years apart in the same complex) were the cleanest we've had. Love that we never have a wait for pick up or drop off. And from the phone call to make our second payment to all of our office interactions, we were just so incredibly please with the service. I even recommended them to a friend who owns a unit in the area and is thinking of switching her rental company.

The team working at Shorewood Realty on Emerald Isle, NC does a fantastic job responding to questions and concerns!!!!!!
I recommend this team of people to anyone looking for a friendly, qualified team to help you enjoy your trip to their area!

Thanks!!
Marjorie Sink

We booked with Shorewood 3 days before we arrived in EI, after another rental company cancelled our 2 week reservation 5 days before our planned arrival. Shorewood was great to work with. We have a very old dog who was coming with us and it was important to us to understand access to the house and the beach because he cannot manage stairs well. Shorewood staff was very patient answering all our questions and the house worked great for us! We had a small issue with the TV in the bedroom and they were very responsive and fixed it right away. We wanted to stay an extra day and they were able to accommodate us. As soon as we locked the door and drove away, we remembered we had left a jacket inside and Shorewood found it for us and sent it to us. I recommend them without reservation; they saved our vacation and were much better to work with than the rental company we originally planned our vacation with.

Great experience. We arrived around 1AM and the lock code did not work. We called the after hours number and were in the house within 5 minutes. Little glitch that was resolved quickly!

We loved our family vacation here! The accommodations were comfortable, clean and beautiful. We loved the view of the sound and the marina off the large balcony. And the short walk to the ocean was easy. We had never been to EI before and it is gorgeous but we felt particularly lucky to stay at this location b/c it was quiet, the beach was not crowded at all (eve thought it was a public beach access) and it was close to lots of quick bites. We loved that it came with 2 kayaks and 2 SUPs - it did only come with 2 life jackets through so we had to take turns. If we knew that ahead of time we would have brought our own life jackets. Our stay was just perfect and we hope to come back and stay there again soon!!! Thank you for helping make amazing family vacation memories:)

Coordinating existing and future vacation stays with Shorewood Real Estate is easy! Whether you deal with them online or via a phone call or text, your needs are taken into consideration. Shorewood Real Estate employees respond quickly and are always a delight to deal with.