Hertz Car Sales Rock Hill

Yesterday, when I walked into Hertz Auto Sales of Rockhill I was treated like family. I did not have to wait very long to be helped.and the service was great! My awesome experience started when I contacted them on Saturday and talked to Al Stevenson, from there Troy took over and found me just the right car, in my price range. Both Ty (Location Manager) and Tom (Business Manager) did a great job making sure the car I test drove stayed in my price range and gave me a great deal on my trade in! This team works together to make sure that their customers are satisfied and leave their lot with a reliable, affordable vehicle. Overall, I am very pleased with the service and my experience with Hertz Auto Sales. I highly recommend this establishment.

We wanted to share our fabulous recent experience at Hertz Car Sales. Clem is a true gentleman who located the car of our choice and we are extremely happy. His personal customer service is the best we have ever experienced! Clem was patient, thorough and very helpful. I would recommend him any day.

Just when we thought the service couldn’t get any better.. IT DID. Antwan sealed the deal and made purchasing the vehicle an effortless experience. He was extremely thorough and got the job done. Very professional and knows what he is doing.

Ask for these two gentlemen if you want an effortless car buying experience. Clem and Antwan, THANK YOU!!

I bought my first car here recently and had a great experience. We went to a big box dealer the night before and didn't think it was too bad (decent salesman but went really heavy on the guilt when we made it clear we wouldn't be purchasing that day), but this experience was a total 180. We came in looking at two specific makes/models, and Troy did a great job showing us the different options. He owns the same type of car we ended up getting, which definitely helped us feel confident. It was a much better experience walking around with him than the day before, and we felt very comfortable with him.

I was nervous about going into the financing conversation, even though I had a loan secured already, but the business manager Tom was incredible. He actually secured me more favorable financing with less money down than I planned, and it felt like he was genuinely working to help me and not just himself. And Ty gave us a good deal on my trade-in, a bit more than I was realistically expecting.

One thing that's great to note is that the internet price includes the documentation fees, which are pretty reasonable here compared to franchised dealers. So you're not going to be surprised by another $500 + on top of the actual car price, which was a big selling point for me.

Buying a car is stressful and exhausting, but we had as good of an experience here as I think you can have buying a car, and we will definitely have them in mind in a few years when my husband needs a new car.

My 18 year old daughter made her first new car purchase from Hertz. We weren't able to go in to sign the paperwork until right at close and they stayed there way beyond close time to help us get her into that car. The staff was professional and made us feel comfortable.
A month later her battery died in her car. My daughter called Hertz to ask if it was included in the warranty that she purchased. It was not. However, they told her to go to Pep Boys, get the battery replaced, and they will cover it anyway! THAT is going above and beyond! We are very thankful that we bought a car from a place that has integrity and values.
Our oldest daughter purchased her car from Hertz 2 years ago, so that's why we came here to begin with. We will be purchasing all of our vehicles from Hertz. Thank you!
I want to give a huge shout out to our salesman.. he was awesome! I just wish I could remember his name.. it was Taryn I believe?

Purchased a 2015 Camry from Hertz Auto Sales in Rock Hill, SC. Overall excellent car buying experience. (My husband and I hate buying cars or parting with large sums of money.) Sales Representative, Al, gave us the opportunity to think through our purchase with no pressure. Business Manager, Tom, was courteous and helpful with outlining our purchase and warranty. Location Manager Ty, is a man of his word and easy to work with. We found a cosmetic issue after purchased. Ty and Al stated the issue would be addressed 100% and it was promptly. We highly recommend the Hertz Car Sales Team of Rock Hill.

Most satisfying car buying experience I've ever seen or dealt with. Accompanied my son while he purchased his first high value, top of the line vehicle. A fantastic Cadillac ATS that I would have loved to own myself. I was very impressed of the procedure they follow, the professionalism of the entire staff and the great caring and excellent salesmanship of Mr Troy Massey. Totally non-stressful!! I highly recommend everyone to shop here first....don't waste your time Anywhere else!!

We had a great experience with Hertz Auto Sales. I purchased a car for my 16 year old there and after visiting a couple of other traditional dealerships, we landed at Hertz. Their prices were the best around, only a small fee, no dock fees or other BS. Al Stevenson was our salesman, he was low pressure and overall, he and the dealership went well above and beyond to take care of us.

I made my first car purchase at the Hertz Car sales location in Rock Hill. Both Troy, the saleman and Justin, the business manager were extremely helpful. They were very informative and did not rush me through the process. Justin worked with me to find a better rate then what my bank was offering me (11.9%) Justin was able to get me 4.9%, crazy right?
Troy answered all the millions of questions I had and did the walk around with me to address any issues I had with the car.

My husband and I were needing a car ASAP and we made it out to Rock Hill because of another car dealership's internet ad (which is located down the street from Hertz). When we got there it was horrible the cars were dirty and of course as soon as we pull up, there comes a pushy sales guy to meet us. I had in my hand all the details of the car we drove out there to see and he took my list and immediately wanted us to come inside. All we wanted to do was look at the car first. We took it for a spin and I was not all that pleased, but on the road test I peeped a Hertz auto sales in the corner and the cars were beautifully washed. So as soon as we got back I already had my mind set on trying them out next. We left the smelly dealership and headed to Hertz.... What a huge difference! The cars were clean and Al (our sales rep) greeted us after we walked around a bit. He stayed nearby but was not pushy at all. He asked if we wanted to take a look inside so we did and test drove our new Camry. We immediately fell in love. It was exactly what we were looking for and the price was within our budget. The paperwork took a little longer than expected but nothing to the extreme. Justin explained our loan options and we felt comfortable buying from them. Overall, this was probably the best car buying experience I've had. Great job guys!

Please go see Clem Miller when you are looking for a car and white glove customer service. I will continue to refer anyone who is looking for an affordable vehicle , practically brand new and reliable. Clem worked wonders for me and was understanding and patient, as I am a young first time car buyer. He got me in my dream car I wanted and my credit isn’t top of the top. He provided me knowledge that I can use In the future. Kept me informed on the process and went above and beyond for me and my daughter. He called me and said 🗣 “come get your car “ 😂🙏🏾. It felt like years waiting on that call but it was only a day in a half. Thank you Clem for getting me and my daughter riding again. I pray you see this post and I pray you don’t stop being the best. You need a raise and your name on the company logo 😆.

Signed a veryyyy happy customer

Overall, this was the best car buying experience we have ever had. It was a little bit of a drive from Columbia, but was totally worth it. We had Justin Boerste help us through the process. He was nice and very knowledgeable. He explained all other packages we could add without being pushy. It took less then an hour for the whole process. We walked away with a great car for a great price. I would recommend them to anyone!!!

I bought my own, first car here and I couldn't be more happy with the car I have. With the help of Troy in deciding on my car, I was able to find my dream car within minutes while being assisted in the most friendly and polite way. And with the help of Justin, the process in actually buying the car was very quick and efficient. Most car lots you spend a short time browsing and not being completely satisfied in your options, and the salesmen aren't always pleasant. But here I faithfully bought a car in hours on my first day of looking at cars.

My job recently moved me to TX and my young adult son is still in Charlotte NC. When his transmission went out in his car we needed a car quick. I had purchased from a rental car sales before due to knowing that these cars are regular maintained. I called a few places that were not accommodating to my situation or did not provide good customer service before calling Hertz Car Sales in Rock Hill which is just outside Charlotte. From phone call one this dealership bent over backwards to help me and my son. I dealt with three employees with excellent customer service: Ty, Justin, and Sheldon(Haas). Thanks so very much for making a difficult time much easier. It was very much appreciated. If you are looking for a no hassle no pressure purchase then give this dealer a look.

I'm a first time car buyer and I had a great experience today at Hertz. I had done some online looking on the website and saw a few things but nothing that immediately caught my eye. When I got there "Haus" immediately came out and we began talking. He was extremely nice and helpful and made sure he explained that he doesn't work off commission on the cars. This made me a whole lot more comfortable knowing he wasn't going to push a more expensive car even if it wasn't a good deal. So once I explained a little on what I was looking for and what my budget was we started walking the lot and looking at the cars. We came on a Hyundai that I probably never would have noticed if Haus hadn't pointed it out. So we checked it out, test drove it around town and then a few hours later I'm signing on the dotted line. Tom was the one who helped finalize my saw after Haus helped and he was just as kind and helpful. Overall, I had a great experience and I didn't feel like I was being taken advantage of. I definitely got the best deal possible and I recommend Hertz to anyone looking for a great car with a great deal and great miles! 10 out of 10 :)

An Overall Awesome Experience Here At Hertz!

Iv'e been to many car dealerships in search for a solid used vehicle in the Charlotte area. And thank goodness I decided to venture out to Rock Hill's Hertz Car Sales. They were not at all pushy and Im the type of guy that has to take my time to do my research. They let me step in and out 5 or 6 times on two separate days before I made my final decision.
I got a great deal on a 2016 Mazda CX-5!
Ask for Sales Rep Troy Massey.

Great experience! Good selection of SUVS to look at and test drive. Not the pushy, slow, and painful process experienced at most dealerships. Bought a RAV4 in very good condition for a good price. Sales staff, back office and management are all experienced and very competent. The only glitch in an otherwise efficient transaction was clumsy handling of check verification by 3rd party company Hertz uses to verify checks, but I can't blame the local guys for that.

Best car buying experience I've ever had! The employees are extremely friendly and helpful and very informative. They will do everything on their power to make sure you are taken care of. An atmosphere like no other.

Shopping for a car can be stressful! Today the team at this location made it a pleasant experience for me and my Daughter. Having been prepared on my end and with the service they provided, made it a quick, successful deal!

Al Stevenson and Justin Boerste were Awesome. The process was seamless. They have a great selection of very reliable and dependable vehicles. The pricing is better than most dealers and most important...No Games. Thanks Al and Justin for the awesome service

Ty and "The Gang" at Hertz are not only good salesmen but were great men in family and life. These guys open up beyond cars and it touched me and my wife in a personal way. I've already told our children and a few others if you looking for a vehicle include Hertz Rock Hill, SC.