Herring Bank - Pierce

It is a small but personal branch.

Great employees eager to help and friendly

My visit to the Herring Bank – Pierce Branch was, however, less than stellar. Although I like the location's ease of access, I couldn't help but see several shortcomings.

The service infrastructure is also desirable. I can imagine that the bank becomes overcrowded during peak hours due to the high volume of customers. The banking experience might be greatly enhanced by enhancing the layout and ensuring there are sufficient resources to assist customers efficiently.

On the plus side, I value the bank's efforts to make its services easily available in the neighbourhood, and I find the location to be quite convenient. To create a really seamless and satisfying banking experience, however, it is critical to fix the difficulties I've highlighted.

Overall, the Herring Bank — Pierce Branch has some promise but might use some enhancements. The banking experience as a whole would surely benefit from improved customer service and investments in service infrastructure.

Went to deposit a check and withdraw some cash by the drive thru.
04/22/2022 12:30 pm. Terrible costumer service. Clerk need to improve a lot, so rude.

This bank seems to have gone downhill since Crisanna left. No one answers the phone , and their customer service isn't what it used to be.