Basement De-Watering Systems, Inc

This is a wonderful company. I had a great experience getting a quote from Cody, who was very informative and helpful. The office people were great at answering my questions, and I didn't feel rushed. This place is paving the trails of good customer service! 5 stars, highly recommend!

The team at Basement De-Watering Systems was exceptionally responsive and friendly. They did not try to quote unnecessary work and were able to respond in a timely manner. Thanks to them for their help!

Had them come and replace and old sys3 they did an exceptional job. Havrnt had any problems

Great customer service!! Wondering system works perfectly

I have a basement dewatering system in my basement and have not had water since!

Good work, fair price!

Receptionist is too busy to bother with voicemails. Lack of communication. Salesman not responsive and gave incorrect quote by $400. Only professional was installer.

We recently bought a house that had one of their systems installed. So when we were having some water issues and we wanted to extend the current system we thought it would be best to contact them. The first time they came out, they installed it and it leaked horribly in the first big rain. They came out to fix it saying they didn't seal it properly; their bad. When we were still having issues, they came out and said they never put an end cap on it so it was leaking there. Not only did they make an absolute mess in our basement flooding their system when they took a hose and ran it to our washer hook up, they then flooded our laundry room because they stripped the hook ups and left the faucet leaking into our walls. Never said anything to us; we found out after they left. Now, we still have a horrible leak in our system and I can assure that we're not giving them a call again. They're completely unprofessional, left our basement worse than it started and wreaking of smoke, and were always late to the job. Wish I could give zero stars.

We bought a house with a system they installed. It has a lifetime warranty. It leaks terribly. They have come 3 times, it’s worse every time after they leave. Now they claim they cannot get materials to fix it. But when they have come they do the same thing, which isn’t working. Now we think we may need to get a lawyer n look into this supposed lifetime warranty.

Poor service/Poor product. Can't get them to come out and service the faulty system they installed.

Horrible System has ruined my basement!