Imlay City Ford, Inc.

Had a really great experience purchasing a Used Car with Kyle Smith! He was incredibly helpful, knowledgeable and I feel as though he genuinely cared about my families car buying experience! I just wanted to share that, we will definitely be back in the future years!

Made a phone call to Imlay City Ford after problems with my current dealership and had the pleasure of Tammie Bishop picking up she had such a warm spirit and pleasant decided it was a great place to take my business. From the phone call to picking up my vehicle was a great experience thanks to Tammie Bishop and the Imlay Ford staff.

Great place and very good prices for new and used cars. Ask for Nicole!!
Amazing experience right at the start, I was welcomed in by staff and helped by Nicole. Nicole showed me the vehicles I was interested in and even helped me get the best deal I could on the new truck. She communicated every step of the way and got me on the road in my new truck as soon as possible.

Traded my vehicle in for a new lease. Called and spoke with Cheri who answered all my questions before I made the drive in. Cheri was amazing to work with, so nice and everything went very smoothly. Mike in finance was also amazing to work with, very nice and professional and no high pressure sales for add-ons. Drove the extra distance to this dealership for a more reputable experience and that is exactly what I got. Would highly recommend if you are in the market for a new or used vehicle.

Always a pleasant experience at Imlay City Ford whether I’m purchasing or servicing a vehicle. Friendly and competent service department that keeps you in informed, answers questions and is responsive to concerns. Great all around dealership!

I enjoyed working with Nicole Rushton for the purchase of my 2024 Ford Maverick XL. I also appreciated working with Mike Marvin in the financing of the vehicle. Top notch professionals.

What an awesome dealership. Great experience. Salesman Ted was amazing to work with. Plus Alex the sales manager was great. Couldn’t ask for anything better. Love my new Maverick

Excellent service. They were very thorough and communicated very clearly sharing their knowledge on my vehicle. I will be back for future business.

Bought a ford edge here. They know what they’re doing and don’t sell lemons. I’ve had the car for 7 k miles, bought it a month ago and I couldn’t be happier.

Forgot the lady’s name but they know what they’re doing and don’t try to rip you off. It’s better to drive a bit and know you’re getting a good deal.

I had a great experience buying my car from Imlay City Ford. Delilah was my sales person and she was very helpful and on top of it! She made the process quick and easy! Would definitely recommend seeing her if you’re in the market for a new vehicle!

My sales person Mike was amazing. I had just had my car totaled. They help me get in to a new Bronco sport. They went above and beyond to help me! Best part was that Mike work around my schedule to get my new Bronco asap.

Buying my 2nd Super Duty from IC Ford, Happy as a customer could be.😃

Excellent customer service and pleasant buying experience. No fooling around negotiating and having to wait while my salesman went to talk with the manager. 10 out of 10 would recommend.

Mike in the service department went above and beyond for me when I booked my service appointment. Imlay city ford offered me a rental at no cost while my vehicle was being serviced for a serious issue getting fixed. I will always service my vehicles through them from here on out. From appointment to pick up after service I was always updated with progress and treated with the best customer service, being in the automotive industry I can say that their service department stands to the highest standards compared to many dealerships local and around the country.

Imlay City Ford dealership's service department did an excellent job and made sure i was satisfied with the work performed, From the Service Advisor to the Parts Department to the mechanic make the repair, I was well advised and satisfied beyond expectations by their efforts.

Shopped around 10 dealerships in Metro Detroit and 5-6 more in Ohio and Illinois before purchasing with Imlay City Ford.

Owner, Alex, reached out to me directly to thank me for my online purchase. Tim Young, the sales consultant, was friendly and expedited the process during pick up.

Took my truck in for an oil change and I was thoroughly impressed with the professionalism, care and timeliness of my experience. The service department is a class act. I highly recommend having your vehicle services done here at Imlay City Ford.

I HIGHLY recommend Imlay City Ford !
A family owned business that cares about the people in our community!
As a customer of 34 years Paul and his team have been the most personable, professional and knowledgeable sales and service staff we have ever purchased from.

Their team of professionals , prioritize their customers' needs,going above and beyond making the process of buying, or leasing a new or used vehicle easy.
All our company vehicles are serviced in an expedited time frame, knowing the quality of work is top notch!

If you want to work with a "TEAM "that truly cares about their customers, then I highly recommend the team at Imlay City Ford.

Fuerst Plumbing

This was the best dealer expirience I've ever had.
I bought a 2022 Ford Escape from Dan on the pre-owned side. It was easy and comfortable, I'll be back for sure.

We’ve bought 4 vehicles from Imlay city Ford and our experience was Great with Cheri for all vehicles she was so nice, easy to work with very helpful and very professional we couldn’t ask for more. Great Service Cheri. Thank you again.