United States Postal Service

First time having to come here since mailman didn't deliver package at our apartment. We explained our situation and they were so kind and willing to help us retrieve it the same day. I'm very happy with our experience today!!

The young man (newer employee) was so patient and kind as we shipped 4 boxes, 1 internationally. Would come back just to work with him.

Not sure what the 2.5 stars is about. I do a ton of shipping through this facility from ebay sales, and I've never had a bad experience. There's occasionally long lines but on the worst day it's been a 10min wait. The two gentleman that often work the counter are very helpful and friendly. Best usps I've been to.

I have been using this post office for a little over a year now. During this time the employees have always been kind, helpful, patient and try their best to manage quickness during high peak periods.
Keep up the great work everyone, especially now during this crazy time... thank you for being there.

UPDATE:
December 2021
My 3 children decided to write a letter📝 to Santa🎅🏻 and placed them into our mailbox. They were taken and I honestly just thought someone would just trash them (which in all honesty would have been fine too) but somebody at the Troy Post office has helped keep the spirit of Christmas alive!!!🎅🏻🎄 love, kindness, surprise and imagination. All three received a letter back from Santa! With wonderful stickers added. THANK YOU THANK YOU!! I sat down and read those letters to them..and in all honestly it took my breath away, I got chocked up because I did not expect anything to ever come back.
There are some wonderful people working here!

Well I understand peoples annoyance at the delivery issues I’d be angry too....BUT I’ve been using the actual office for international shipping for a few years now and they are extremely professional, polite and helpful there at the windows so I felt obliged to weigh in. Especially after living in NYC for 10 years holy cow you are spoken to there (in the post offices) as if you’ve just been arrested so this is heaven in comparison.

They remember me ! I only come once every few months to send my daughter a box of love to DC and they seem to be glad that I’m here .

really busy better go during off hours Christmas is the busiest time of year friendly staff

My Postman, Clay, went above and beyond to get me stamps. I didn't have the proper envelope so my first envelope went around the world before coming back to me even though I had written it to the postmaster of Troy, Ohio. Thank you Clay

The self service kiosk is great. Open 24 hours.

Very helpful employees who were kind, thorough, and quick in helping me.

Great service. Friendly and knowledgeable clerks.

Always nice and fast.

Always greeted with a smile.