Chase Bank

My husband and I visited Chase Bank to open a new account, and everyone there was incredibly kind and helpful. Although we didn't have the correct paperwork initially and had to return a second time, the staff was understanding and supportive. During our second visit, we were more prepared and met with Aldo Burciaga. Aldo was exceptional - he was professional, courteous, and informative. We felt guilty because we arrived on a Friday at 4:40 pm, just 20 minutes before the bank closed. Despite this, Aldo still met with us and assisted us well past closing time, remaining patient throughout the process. We are incredibly grateful for his exceptional customer service. Overall, it was a great experience.

I was having difficulty accessing my account and Chase customer care was not at all helpful. Christopher who is an employee at this Chase branch was extremely helpful and really went out of his way to help me out.

Lilian was exceptionally helpful! I had an issue with my credit card due to it being compromised due to a potential hacking attempt. She and the phone representative (Alana I believe) were patient and gracious with me and helped me reset my card and account, as well as change my address and password.

10 out of 10! Would recommend to family. 👌

Beautiful new location with the nicest of staff! If you bank with Chase, I highly recommend this location!!!! If you don't bank with Chase, time to switch!

Greg was awesome thanks for helping me with the account 💕

Very nice people are work on this place! Keep up the good work!

Very Helpful and Co-operative

Great service and a beautiful place.

#Chasebank

Customer Service is top priority for me
Strive for equity in banking
Help Mr. Jose Rodríguez ,make a difference in my life , Actions speak louder than words

I went today to open an account, the bank closes at 5pm I was there at 4:21, the banker saw his watch and started to exhale “mmmm but it’s kind of late” I can make you an appointment!!! What a service!!! It takes at least 20 minutes to open an account!!! This was on providence- downtown

Chase is the world’s #1 funder of fossil fuels and, thanks to fossil fuel global warming, downtown Providence will be underwater in 40 years. You’ll get better service and a much better bank a few blocks away at Washington Trust and your money won’t go to wreck the climate, the planet, and all our lives. #StopTheMoneyPipeline

I have NEVER IN MY LIFE, dealt with such nonprofessional people. I have had nothing but problems with bank. I Would Not recommend one to do business with this Bank

Won't help you here. "Do it online" for those that don't use a computer how are they supposed to refinance lease buyouts. This bank is trash and the people only care about getting you off the phone or out of the bank as fast as they can

The bank took money from for no reason.. said its policy. They can robb you but you can't this place ?? Fuxk chase Bank