Need a Plumber Inc

We had an emergency situation where the hot water heater broke. Need a Plumber’s great customer service support got someone out to us to fix the problem the same day! We were originally told a representative would be out between 1-3 pm today but Tim called and let us know he would be there even earlier around 12. He showed up with a new water heater and completed the removal and installation quickly and smoothly. He did an excellent job! We really appreciated his hard work, evaluation of the issues, and handling so quickly. We are thrilled to have hot water again! This is the second time
we have used Need a Plumber and we were very happy with the results on both occasions. We highly recommend!

I called that morning to replace my hot water heater. Shelly asked me when.. I said today. She chuckled for a second. Then said okay… how about 2:00. I said that works. At 2:00 sharp their guy showed up. He came in and assessed the situation. He Immediately started covering and protecting my floors. Then went right to removing my old heater. Then installed the new one. No muss no fuss. Told me exactly how long it would take. He was spot on. After he checked to make sure everything was perfect he cleaned up and was out the door. There was no sign he was ever there. Beautiful new hot water heater installed. Same day. Immaculate job! Bravo!! What a pleasure to deal with quality professionals.

It is never a “good day” when you have to call a plumber, but Kyle from "Need A Plumber" went above and beyond to address our issues. Starting with arriving on time for a Saturday emergency call, he was pleasant and professional. He took meticulous care of our house while he gained access for diagnosis. He was thorough and diligent in his work; the depth and breadth of his expertise was obvious. More than that, he understood my anxiety facing a potentially very costly/dirty/time consuming problem and clearly answered all my questions, always careful to provide a range of options and possible outcomes. He fixed our immediate issue that day and followed up with the long term repair starting Monday. His clean up was equally thorough.

I needed extensive plumbing work done on my home- literally re-piping it, Keyonie was awesome from day one when he came with the cameras and saw the problems (I had been experiencing for some time)...to the full replacement...through it all Shelley...in the office, kept in contact with me by phone and email to in person visits..
she was kind and supportive and understood that it was a terrible inconvenience to be out of my home. She worked with me from the contracts to permit problems to getting engineers (which was unexpected) to even keeping my adjuster in the loop to reconstruction for final. Her kindness and understanding and knowledge was helpful in getting me through a very stressful situation/time...the job isn't quite finished yet but I consider myself fortunate to have her seeing this job through to its successful completion. Thank you Shelley and Keyonie. you guys are awesome.
P.S. Problem with your pipes? cracked or leaking iron pipes? Use these guys..

Amazing and super responsive. The office Mgr Sherry is aces- completely on top of things with amazing follow up. Her work ethic facilitated our permit inspections and she gave stellar performance and customer service. Our tech was also great- Andrew was knowledgeable and clean- there was no mess after his work and everything was finished timely and effectively. HIGHLY RECOMMEND.

If you "Need a Plumber " i suggest you do just that. Called Shelly the office manager. She understood exactly what my problem was and quickly contacted my Condominium, e mailed the documents they needed and had the plumber at my home ready to go within an hour. I was also contacted by email that the plumber was on his way. Excellent customer service experience.
Five Star Experience. 🌟 🌟🌟🌟🌟

I've been using Need A Plumber for the past 10 years to do both commercial and residential work for me. They are always responsive and the office manager, Shelly, always goes out of her way to give prompt and efficient service!

The service was wonderful from the first phone call. The office manager Shelly was very helpful. She kept me updated on Andrew’s arrival time. He was very efficient, neat and quick. Everything was exceptional, would highly recommend this company.

I had your technician Kyle G. install a whole house water filter for me today.

You guys need to aknowledge this guy! Showed up on time, explained everything very well and did ONE HELL OF A JOB!
He kept at it until he was done and everything looks like it was done to pass an exam to become a Master Plumber.

Kudos to him!

I recently had an emergency plumbing issue and was able to schedule a convenient appointment. The plumber quickly assessed the problem. He explained everything clearly, fixed the issue and their prices were fair. I highly recommend Need a Plumber for any plumbing needs!

Need a Plumber Inc. will be the only plumbers I call for now on if I need work done. They are very efficient and they get you scheduled in fast Our technician Mike explained everything he was very knowledgeable super nice he took care of our situation and I couldn't be happier I highly recommend them for your plumbing needs. The receptionist Shelly is awesome.

100% professionals. From the moment they answered my call thru the end of the contract agreed, it was a very smooth ride. Super competent and knowledgeable.

If you need a plumber, they are the best. As a Real Estate agent I am always asked who I recommend. If you "Need a plumber" you are at the right place. Ask for Shelly. Not only do I refer them, I am also client.

Need a Plumber is the best plumbing company I’ve ever dealt with In the past decades. I highly recommend that company for small or big jobs, residential or commercial. They replace over 100 feet of galvanized pipe I had prior inside my building that was always causing back flow. They came and offer the best course of action. #Steve, #Denzel, #ConcreteCut. The whole congregation thank you all a million!
R. J.

Excellent work unclogging an underground line 60 feet from building. Tech was friendly and professional. Very satisfied with Need A Plumber's services.

While they’re not the cheapest I believe in hiding quality techs. I recommend them to all my clients for my plumbing inspections and personally use their services for my property. Techs are always professional and kind. They do the work necessary without trying to burn you. Whenever you find a good contractor in soflo you hang on to them and these guys are keepers! La Fabián is amazing!

Highly recommend Need A Plumber! They've been serving my office building for over 5 years and continue to provide excellent service at a great price!

From the first call with the office at Need a Plumber, my experience was delightful Shelly was very professional and understanding and made sure to listen to all of the issues I needed someone to look into at my home. She was able to get us in within a reasonable timeframe of scheduling. Keyonie came out and was very professional as well. He addressed all of my issues and kept me in the loop as he moved through each plumbing issue. Once he left, I was very happy with the way things were working. There was an issue that did pop up a few days after and I called the office. Keyonie was able to come out that same day, assessed the issue and fixed it. Everything is working great now! I highly recommend Need a Plumber Inc for any plumbing issue. Everyone is very genuinely kind and wanting to help.

Keyonie was very professional.He did his job with expertise. He was very respectful and did a neat and clean job. Thank you so very much

I highly recommend Need a Plumber for any plumbing issue. The service was amazing from the first phone call all the way through. They were able to come to my home in good time and explained exactly what needed to be done. I am very pleased with the service and the price!