United States Postal Service

The postal workers have always been extremely helpful and patient here. I appreciate them going out of their way to be efficient when there are long lines of people with diverse needs, especially at Christmas. My own mailman, Jim, is the best around and always goes out of his way to give us great service. He has been our mailman for many years and truly cares about all his customers.

Before moving to Marshfield, I had honestly never had a great experience with a post office. However, this post office has been very helpful in getting me my packages. I had one package that went to the wrong address, so when I called the post office about it, the manager went and picked it up, brought it to my house and apologized! To me, customer service isn't about always doing everything right the first time, it's about fixing your mistakes. Not only did this post office fix their own mistakes, they also fixed a mistake made by a sender. I was expecting a package, but the person mailing it to me had transposed numbers in my address. The post office fixed this, saving us the cost of reshipping. I know that since the post office is a gov't thing, the employees have to wade through the bureaucracy of policies that comes with that. So I appreciate the level of customer service I've received from a place where I wouldn't expect it.

I have lived on my farm over 26 years now. My carrier has always delivered my mail on time everytime without fail! And I order a lot of things through the mail it makes my life easier living so far out of town. Overworked and probably underpaid. Thank you ,
David 834 State Highway AC Niangua, MO 65713

I had a package get lost when Jackson Wy. Post office shipped it back to me instead of sending a card to the recipient to let them know it had arrived! Our Marshfield PO found my package and was very helpful ! Love living in a small town where you're not just a number! I think our PO does a great job!

Very friendly, helpful staff. Before moving to Marshfield I inquired about receiving mail and received a nice, informative call from one of the employees. Our courier stops and chats frequently. Very grateful for auch wonderful customer service.

Everyone there is completely nice and professional. I wouldn't believe any of these negative reviews.

Best small town post office I've been to.

Always helpful and knowledgeable.

Had some trouble. Got it figured out

Always friendly and helpful!

Today I watched from my kitchen window my postage carrier kick over one of my solar lights. Also witnessed the same man smoking in the mail van. I’m just happy he isn’t my every day mail person.

My mail Carrier refuses to deliver any and all packages to my door which they had done in the past, something excuse about it being a gravel road... must be nice to get paid for not doing your job! While UPS, FedEx, Amazon and Walmart all can get back here just fine, it's just the Post Office...

Did the same thing to us. Held our package. Didn't tell us about it. Washer was down for another day, because of it. The delivery driver got mad at my wife for tell her to honk and someone would come out to get the package. Now she's postponed our mail for ten days. Told us to get post office box.

They need to hire all new workers at this Post Office because they are lazy. Your package would sit here for days until, they decide to ship it out. Don't use this place for shipping.

Just had the most horrible experience at Marshfield PO. Went to pick up a package of live feeders that were hold for pickup. They arrived from Springfield after my mail had run so I had no pick up slip, I was notified online. Then "gentleman" at the counter felt the need to berate me for not having the slip and having it held for pickup. He then asked for my ID so I placed my Drivers License and retired Military ID on the counter. He picked up my DL and slid my Military ID back across the counter aggressively toward me stating that was no good. I took my package and went home where I called the Post Master to complain. I was shrugged off as I expected. I usually have great interactions with everyone at the PO and my carrier, but I will not change or remove this review until I get a formal apology from the Post Master and The employee behind the counter.

I got an update saying return to sender because my address was incomplete or incorrect for my packages but when I checked the deliver address everything was correct. Not to mention I received two of my 5 packages yesterday with the same address so it clearly isn't an issue on my side. And when I go to inquire about it of course I can't speak with a person I only get an AI that won't let me speak with a person and I never get anything resolved. Still missing 3 packages and am very poised off.

I have a package being sent to me. The sender drops it off at this post office and now it’s just sitting there in acceptance. Come on, do your job and get my package to me. The sender probably used a self service kiosk and we all know the workers are too lazy to actually get the package on its way. What a joke.

Sender drops off package to be sent to me and it's just been sitting there for two weeks I understand if it's a week because of short staffing, but two, come on