Firestone Complete Auto Care

I am happy with the customer service and how fast my car AC car was fixed. The team here are friendly, professional and experienced. I had missed checking the discounts on their websites but the technician on request applied discounts on the final invoice . Get here if you're in the area and/or in need of car repair or maintenance.

I recently had the pleasure of visiting Firestone in Maryland Heights, Missouri, for my tire and wheel needs, and I couldn't be more delighted with the exceptional service I received. From the moment I walked in, Eric, the associate, went above and beyond to ensure that my experience was nothing short of fantastic.

On my first visit, Eric guided me through the process of selecting new tires, providing valuable insights into the options that best suited my vehicle. His expertise and friendly demeanor made the decision-making process seamless and enjoyable. What truly stood out was his proactive assistance in finding a reliable website for purchasing new wheels. Eric's dedication to ensuring I had all the information I needed for a comprehensive upgrade demonstrated a level of customer service that exceeded my expectations.

It's not just about the products but the people, and Firestone in Maryland Heights has truly mastered the art of customer satisfaction. The atmosphere in the store is welcoming, and the staff creates an environment that fosters open and friendly conversation. It's evident that the team takes pride in making customers feel valued and comfortable.

Having recently moved to Maryland Heights from Texas, finding a trustworthy and customer-oriented auto service center was crucial for me. Firestone has not only met but exceeded my expectations. The seamless process, combined with the friendly and knowledgeable staff, makes this Firestone location the best I've ever had the pleasure of visiting.

In conclusion, my experiences at Firestone in Maryland Heights have been nothing short of exceptional. Eric's assistance, coupled with the overall welcoming atmosphere of the store, has made me a loyal and grateful customer. I highly recommend this Firestone location to anyone in need of top-notch tire and wheel services. Thank you for making my transition to this new location so much smoother!

Then you for getting us in this weekend. We hit something on our drive. We were visiting family. The shop was kind and thoughtful. It’s good to work with a place where the employees are kind. Thanks again. Kevin brown

One of the coldest days of the years, low tire pressure light came on while driving to work. The manager checked and filled all 4 tires without hesitation putting me back on the road. I've had my vehicle serviced at this location, 3-4 times now and every time it was a pleasant experience.

Anytime I have a problem with my car these are the guys I see. Always polite and go out of their way to check your vehicle for any other problems as they fix it. It’s an easy in and out, never had a problem with their quality either they honestly are the best firestone in this area. They earned a lifetime customer for sure.

I was in a pinch with a nail in my tire and needed to leave town and they got me taken care of quickly even with a full schedule. Good people, good service!!! Thanks Firestone

Team here is friendly and engaging, offered suggestions of local businesses to try if I didn't want to just sit and wait. Great service of my tire replacements.

Great service. Dropped car off on Thursday for Friday service and they called Thursday before end of day said it was ready ahead of time. Who doesn't like that?

The department mgr was very thorough, fast and knowledgeable by informing me of optional decisions to make. I followed his suggestion as it was the fairest for the problem correction.

The entire staff are so friendly and knowledgeable. I know my car is receiving quality service when I go to Firestone. I've been coming here for years and feel they are very honest.

The shop took great care of me and replaced two tires quickly, getting me back on the road very quickly. I was even able to schedule an appointment for an alignment and safety inspection next week (tag renewal coming up this month). I'm great full these guys were willing to get me fixed on such short notice

Quick,effecient,friendly. Firestone Bridgeton, mo is the best

I’ve actually never gone to this location even though it’s right by my house. The only reason is because when call them I have to schedule an appointment and they are usually a week out and by that time I’ve found a different place that will take me in quickly. However, every time I talk to them on the phone they are always super nice, pleasant, and professional. Which is why I’m leaving this 5 star review.

I am a repeat customer of Firestone Bridgeton. Came there to purchase tires and they recommended I wait a couple days for a special sale. It saved me $140! They take great care of my automotive needs and explain what would be for my best interest. There are three other Fire stones that are closer to my home, however, they do not provide the same level of service and courtesy as the Bridgeton Firestone.

Service provided is excellent, everyone at this location are very friendly and helpful I been buying tires from this location since 2014 during these time I have been visited this location several times every time they been excellent.

Excellent customer care!!! They didn't gouge me, and stayed on task where my F-250 was concerned!!! Very pleased!!! Bring your vehicle to these guys, you wont be disappointed!

A Satisfied Customer

I am very satisfied with the service I received.. The price quoted on the website was honored and the reason for a new part was thoroughly explained.. Everything was done in a timely manner.. Shout out to Dale for his awesome customer service (whoot, whoot)

Did not actually get work done, but technician was super helpful and courteous.

Absolutely LOVE this place. I take my family “fleet” of 6 cars there. They always do great job and are very personable.

So grateful they were able to help me repair my 2 flat tires! Quick and knowledgeable staff.