Hurricane Door & Window

Left multiple voice messages. Got my husband to call after 2 weeks, still no return call. I even called them when I was driving past (they were open) and still didn't pick up the phone or call me back. Must be nice to have that much business that they can't be bothered to give you a call back. After reading some of these reviews. Maybe it was a good job that I didn't pursue them.

In January of this year we spent $9,000.00 to replace all the windows, and a door in our condo with hurricane windows. We are still waiting on our paperwork. after 3 requests! John Ramos, failed to get the windows certified by the engineer until July. We found out from TWIA the windstorm insurer that if the certificate was not sent to TWIA, and a hurricane hit South Padre Island, we would NOT be insured, in spite of
the fact that we were paying for windstorm insurance, because the certificate was missing. Janet Cribb

Installed several hurricane windows for me.....and removed some old roll down shutters. Paid a pretty penny for these.........and disappointed that they were sloppy inside the house....damaged some mini blinds, lost a couple of pieces and now I am chasing John Ramos down to finish the last 2% of the job. I would not have paid him in full had I known this was going to be an issue. He was Johnny on the spot asking for that check!

If I could give half a star..........or no star....I would do that. Mr. Ramos has a problem with telling the truth. He has yet to finish his work..........and lied to me multiple times. It has been well over 6 months.

Three appointments scheduled, three no shows and no calls. Many other companies out there who will respect you and your time.