CVS

If I could give them 20 stars I would. My husband is a truck driver and I was traveling with him from out of state. I wasn't feeling well, and we walked across the street from the truck stop we were stopped at, to check my blood pressure at the CVS.

The pharmacist, Noah and the Pharm Tech, Denise went above and beyond in my opinion.

My symptoms could have been really scary but I didnt want to just run off to the ER. The pharmacist asked the right questions and quickly realized I had been out of my blood pressure medicine for a couple of days. I had ran out while we were on the road & didnt realize how important it was not to miss any of the doses. Both said It might be a good idea for me to go on to the emergency room, but I wasn't ready to do that.

It was 30 minutes before the pharmacy closed, but the Pharmacist took the extra time and effort, while still having other customers to help, to first double check with my pharmacy back home & then to let us know about other options that we were not aware of, (because it ended up that I was out of re-fills) so that we could get this important prescription filled tonight.
The online doctor was able to re-fill my prescription, and somehow got it to the pharmacy in time (right at closing time.)

Though I know that they were correct and my best choice would have been to go to the Emergency Room, my husband and I are very grateful, not only for the extra time and effort Noah & Denice took to help us, but also for taking the initiative in finding us a better price through GoodRx. (our out of state insurance did not cover us here)
Again many thanks to you both !!

One of the pharmacists went out of their way to help me get a discount on my medication since I recently moved to Texas and my insurance at my new job won’t kick in for another month. I’m very grateful and moved by her kindness and great customer service.

💯

My experiences in the past with this location were not bad, but I do find that the employees are never very knowledgeable at all. They do try to help, but it's usually to no avail. The location is normally nice and clean as well as pretty well organized. Definitely a better choice than the Walgreens down the road.

Edit- The female employee named Jay is the least helpful person I have ever encountered.

Okay if you need something specific. Gets hectic and the floor can be a mess.

Does not carry alot of verity of things. Pharmacy are friendly and helpful.

They really need a restroom sign. I walked in looking for the restrooms and saw no sign. I then walked around the entire store before I found them and made sure there wasn’t a sign I missed. Someone is going to have a bad day when they sprint in having an emergency and can’t find the toilets.

Send in the script because they offer the best price, a week later after it supposedly being ordered, I am told they order it, but the warehouse hasn’t been filling it. So instead of just saying they can’t fulfill their job up front and I go elsewhere, they drag you out a week.

At least there is one thing consistent with this dump known as CVS, you are always met with a frown, and incompetence with an attitude.

My doctor called in my prescription at 8:50am. Went to pick my prescription at 4pm and was told they didn’t get the prescription. Called my doctor back and verified it was sent. CVS tech then said it could take up to a month for insurance to approve the script. CVS has my insurance information. Worst service ever. I’m changing pharmacies.

Went in this morning just to get a few things. The self checkout kept going off asking for attendant and the red hair young girl kept coming over with an attitude hitting the screen with so much force and just was really rude, like it was my fault the self checkout wasn't working correctly. Bad attitude and was just rude all together. Shouldn't work in customer service if you have that type of attitude.

I had my doctor's office send my prescription to CVS in Henderson because it is near Denny's, and I love to eat at Denny's. I get a text from CVS saying my RX is ready, so I go the next morning, eat breakfast a Denny's, then go CVS to get my RX. They have a sign saying they are closed until further notice! Didn't bother to text me and let me know. I had my doctor's office move the RX to another pharmacy. Then, this morning, (Sunday) just after 11:00 AM, I get a call on my cell phone. I don't turn off my phone during church, because surely only an emergency would prompt anyone to call. I answered. It was someone from CVS wanting to schedule me for some vaccination they thought I should have! Unbelievable!