Riata Ford

I was very pleased with the sales team at Riata Ford Manor. They were professional and went over and beyond to ensure my buying experience with them was top notch. A+ Seller! Highly recommended!

I wanted to take a minute to review my experience working with Riata Ford on the purchase of my 2023 F150 Lightning Lariat ER truck.
I started this process with an internet inquiry, and was quickly contacted by Edgar Cruz who became my salesman. I explained exactly what I was looking for and he stated he had that in stock. I made an appointment a couple of days later and met with him at the dealership. After a short test drive I was sold on the truck. Edgar was great with answering my truck related questions. I was trading in two vehicles and the trade values were the make it or break it aspect of this deal for me. Enter Mr. Mike Jones the sales manager. Mike was not your “typical” showroom sales manager. He was very personable and went to work on my deal. Mike offered me exactly what I needed for my trades and although I came to the dealership with great financing in hand. He personally contacted Ford Credit by phone and was able to secure a better financing rate for me than I came in with.

There did end up being a small glitch in my paperwork that was discovered a couple weeks after purchasing the deal and again Mike Jones went above and beyond my expectations in making the situation right to ensure my overall satisfaction as his customer. This overall purchase experience, time at the dealership attention to my satisfaction was the best I have ever had. From test drive to drive away was about 2.5 hours.

Do yourself a favor and visit these folks at Riata Ford in Manor Texas for your next vehicle purchase and you won’t be disappointed. This dealership has perfected the car buying experience. They have a new loyal customer with me and my family. Thank you Mike, Edgar and the team at Riata Ford for a GREAT buying experience!

I recently had the opportunity to purchase a vehicle from Riata Ford, and I must say, the experience exceeded my expectations. From start to finish, the professionalism and customer service were outstanding, notably from my salesman, Will. Will was not only professional but made the negotiation process enjoyable. His willingness to go the extra mile to ensure I received the deal I was looking for truly set him apart. It's rare to find a salesperson who puts such effort into meeting a customer's needs, and Will did just that. His approach was both friendly and respectful, making me feel valued throughout the entire process. The dealership's manager also deserves mention for their courteous and welcoming demeanor. I chose to visit Riata Ford despite having a closer dealership to my location, and I'm glad I made that decision.
I highly recommend this dealership to anyone in the market for a new vehicle. The combination of excellent customer service, a friendly and professional staff, and a willingness to work with customers makes Riata Ford a top choice.

My recent experience with Riata Ford and their outstanding sales associate, Mike, has been nothing short of remarkable. Following the unfortunate theft of my initial car, I found myself in need of a new vehicle, and Mike and the dealership were instrumental in turning this difficult situation around.

From the moment I walked into Riata Ford, Mike's genuine care and dedication were evident. He took the time to understand my needs, preferences, and financial situation. Working closely with me, he ensured that I not only found a car I've always wanted but also tailored the price to accommodate my budget constraints.

I'm extremely pleased with my purchase at Riata Ford! Edgar Cruz and Mike Jones from their stellar sales team went above and beyond to ensure my absolute delight with my latest acquisition – the magnificent 2023 F150 3.5L Powerboost. This isn't my first rodeo with Riata Ford, and once again, they've outdone themselves. From same-day addons, to their down-to-earth and accommodating staff, every aspect of my experience was nothing short of exceptional. And let's talk about value – they presented me with an unbeatable price, coupled with a financing deal that left me in shock (Considering our current economic environment) –I got a mere 1.9% on the purchase! Trust me, I've been around the block, and Riata Ford earns a solid 10/10 from me. Don't miss out on the opportunity to experience this level of excellence!

This is my 2nd vehicle we have bought from Riata I have to say the experience is very pleasant. Our sales representative Will and Sales Manager Mike Jones are fantastic would highly recommend to anyone thank you Will and Mike. I’m loving my 2023 F150

Our salesman Nick was very knowledgeable, he also took the time to explain the sales process which made us feel comfortable in making the purchase. He introduced us to Mike who really found the very best options to keep us within our budget. I definitely recommend Nick @ Riata Ford to family and friends or anyone looking for a new car. Thanks again Nick!!

I hade a great experience with Riata. Nice folks that were flexible and easy to work with. The guys stayed about 1 and 1/2 hours after closing to help me out. Nick Avila was fantastic and Michael Jackson and Carlo Perez were also instrumental in getting the deal done. Look forward to continue working with Riata

Salespeople were very friendly and helpful. A few glitches along the way but we were able to work through it. Ajay and finance even stayed late to make sure I drove home in my new truck that day. Love my new Maverick!

Riata Ford Manor is by far the best dealership I have ever been to and I had the best car buying experience EVER!!! I walked into the dealership after being highly disappointed by another dealership. General Manager Gary Brophy invited me into his office and started to work with me within my budget. He was amazing!!!! We talked about family and he understood how important purchasing this vehicle for my daughter would be. He had me work with Gianni and Jeff Ledesma to finalize the deal. I walked out an hour later with my daughter's first car. I will be forever grateful for these three gentlemen and their professionalism. No hidden fees, no high pressure sales tactics, just making sure they worked with me in a positive manner. A+ dealership.

Riata Ford made our buying effort seamless. It's the first time I have bought a vehicle and actually thought I got the good deal. Nick Avila worked with us to get us the truck we wanted. Time well spent.

Riata Ford was pretty fantastic. I worked with Brianna T. I had inquired about a couple of vehicles and they had them ready when I showed up. They were friendly, but not pushy. They were transparent and honest. They did not waste my time. It was a pleasant experience. When in finance, Jeff L. was great. After chatting, I found out he attended the university in my home town so we reminisced about restaurants and people we knew. It was a fantastic experience. I ended up with a red Ford Edge and she is beautiful! Thank you. I highly recommend Riata Ford.

Our experience at Riata Ford was exceptional! Our sales representative, Joaquin, went above and beyond to get us into the vehicle of our choice. The entire staff was friendly, welcoming, and helpful during the entire leasing process. The sales manager and accounting manager were also very pleasant to work with throughout the entire process. I would recommend this dealership to anyone for all your future car needs!

We had an amazing experience purchasing our Ford Explorer King Ranch with Nick as our salesman! He showed us all the vehicles we asked and answered all of our questions! He is bilingual and this really helped answer my husband’s questions. I highly recommend the Riata Ford team, ask for Nick he’s the best!

100% Recomiendo a Nick Avila! Contesto todas nuestras preguntas y dudas. Nos mostró todos los autos que le pedimos. ¡El equipo de Riata Ford es el mejor, pero pregunten por Nick Avila!!!

I’m leaving this review on behalf of my husband Jimmie Robertson, we went to a local CAR LOT and had the worst experience ever!!!! We traded in a vehicle and never received a working vehicle! It was so bad we had to get our money back because they SOLD our vehicle! Well, we met Michael, told him our story and he guided us on what to do the entire step. I got all my money back after they tried to give me 1k less. Michael found us another car, beautiful with low miles might I add! I’ve already referred him to 2 other people. The process was quick and easy. I WILL ALWAYS GO TO A DEALERSHIP, AND TO RIATA FORD! Thank you Michael, the other people were true nightmares.

Had an amazing time buying my first truck (black f-150 STX) here. Nick made the experience so easy and smooth by speaking both English and Spanish. He walked us through the whole process effortlessly and treated us like family. I would buy another vehicle with Nick and I would recommend people to buy a vehicle with Nick’s help.

I had an excellent experience with Riata Ford. Jose Quiros and Mike Jones helped me find the vehicle and payment options that worked best for my life. The facility was clean and there were plenty of vehicle options on the lot. I would recommend Jose and Riata Ford to anyone wanting to buy a new vehicle.

Me and the wife needed to purchase a used vehicle that was more fuel efficient than our current vehicle. We found a 2021 Altima SV for a killer deal. The ENTIRE staff was very friendly and inviting! Our sales person Brianna was amazing. Super cool and easy to talk to. The finance manager on duty was top notch! He helped us not only fit the vehicle into our budget but also got us a 4 year / 48k mile warranty included into that budget! I couldn’t have asked for a better team to have helped serve my vehicle needs. Thanks Riata Ford!

Easiest vehicle purchase I've ever done! AJ made it so easy. Good deal on my new F-350, offered a solid trade-in value on my GMC via text, and he even delivered the new truck to me! You have a customer for life!

Nick Avila at Riata Ford makes the car buying process a breeze! As a first time car buyer, I had a lot of questions, and Nick made sure to answer all of them thoroughly. He was super informative, patient, and kind throughout the whole process, and I ended up buying a great car that I really love. I highly recommend buying your next car from Nick, you won’t regret it!