Carpet Source

I recently purchased wood floors from Carpet Source and I would give them a higher rating than 5 stars if I could! Don Lovato the owner came to the house to measure and show us flooring samples and he was on time, very knowledgeable, helpful and professional. The flooring showed up on time and the pricing was very competitive! It was convenient to have home service and not have to go to a giant store where I would have become overwhelmed. Don made the process so easy and his staff at his office was very helpful and friendly. I would recommend Carpet Source and will be shopping with them again in the near future.

This was our second experience with Carpet Source in Albuquerque, and while both were good, I wanted to especially note the service of our installers on this second purchase, a man named David, and his brother, Louie. These two men arrived at our house on day one to do tear-out, and site survey and prep. They arrived on time, went straight to work, treated the slab with a product to stop animal smells, sealed cracks in the slab, and poured leveling compound. The second day they installed laminate flooring, and replaced baseboards. I especially want to mention David’s work in quickly solving a problem with a heating/cooling air outlet that had a prior installer stymied due to misfitting of parts by the original house builder. He didn’t consider this outside the scope of the job, but just did his work in less than ten minutes, and all is now well. Both men had friendly, easy-going spirits, and were quite pleasant to interact with. A great experience overall. Thank you, Carpet Source, and David and Louie! 😃

Beginning with our first phn call with Eppy, we had an exceptional experience with Carpet Source. Dillion is a very professional and well informed salesman, with great taste. He helped us make our carpet and flooring selection after listening to our likes, dislikes, and after looking at our home design. The installation crew was meticulous. We just had new drywall and baseboards installed and painted. Andrew and his crew made every effort to avoid damaging the work. This part of our home renovation has been flawless. The best part is, they came to us with the samples and quotes. We never had to go into a showroom or warehouse. The salesman, saw our home first hand. We'll definitely call Carpet Source again when we start our bathroom renovation! (The pictures don't do it justice) ⭐⭐⭐⭐⭐

Carpet source just completed replacing tile and carpet in my home with luxury vinyl plank flooring and installed new baseboards. it took a while to get the product in (not their fault, everything is on backorder), but through the process, they were great at communicating and rescheduling. Epie and Dillion were easy to work with. very accommodating and knowledgeable. and Andrew and his crew did an amazing job on the install. very professional, on time and really exceptional at their craft. I would highly recommend carpet source and we will be calling them again when it's time to update the bedrooms! thank you!

I got a quote from the big box home improvement store (had to pay for quote) and was unamused. $$$ I checked with friends on FB and like 5 people recommended Carpet Source so I messaged them. I got a rough quote in a day, a visit from Don with official (free) quote a couple days later (the quote was nearly half as much for a better carpet) and I paid in full on the spot. I was impressed with the efficiency and professionalism of the whole team. Someone clearly put some careful thought into streamlined business processes. I never got asked the same question twice and the whole team was obviously communicating effectively. Most importantly, the carpet was installed a month earlier than scheduled due to a cancellation (again, great communication) and the bedroom looks like a completely different place! Don and the installer even recommended some home improvements to help protect the carpet. This was easier than I thought it would be by a long shot, much less expensive than I anticipated, and generally pleasant. The product is great, but the experience is often just as important!

THE source for all your flooring needs. The experience and professionalism of owner Don Lovato cannot be overstated. Highly recommend Carpet Source to everyone I know.

From our initial inquiry to post-install service, our experience was five-star. Staff were courteous, friendly, and professional at every phase. We purchased a more luxurious grade of carpet for a large home, and found the pricing competitive. The install with Alex and his team was excellent. We would highly recommend Carpet Source.

Don Lovato, Owner, is a friendly, personal guy who knows his business! It was terrific having Don come to the house to show carpet samples and talk about the install. Jason came today and did a stellar job installing and cleaning up. We chose a patterned carpet for the guest room and dressing area. The finished product is lovely and makes the rooms look high class. Don was referred by a friend and we would like to refer him to you if you are reading this review. An exceptional choice all the way around!
R&L Orlando

We recently had tile floors installed in 3 bedrooms and a master bedroom closet and we are absolutely thrilled with the outcome! Dillon met with us for an initial consultation and was extremely patient while we looked at a number of alternatives that would best meet our needs, preferences and budget. He met with us in our home with different samples and also at the tile supplier where we eventually dialed-in our final choice. We were able to find something that fit our planned budget and desired look. We then coordinated an install date with Eppie and he was very polite and accommodating. Jason, our installer, is a true craftsman and did an amazing job throughout what was an extensive process. His attention to detail was awesome and he did all he could to keep the worksite as clean as possible throughout the install. Thank you, Jason! We couldn't be more happy with the ultimate outcome, gorgeous! Thank you Carpet Source for your great staff and beautiful products!

We were very pleased with our experience with Carpet Source! We had a runner installed on our stairs, and we were not happy with the initial installation, but Carpet Source rectified the situation, much to our satisfaction! Jorge, the installer, did a wonderful job. I would unquestionably recommend this company

The best choice in town!
I just wanted to thank Carpet Source for a fantastic job from start to finish on our tile project ! We are so pleased with the finished results. From sales to installation, it was a positive experience. We needed tile installed quickly to move in our furniture, and Carpet Source made sure to make it happen. We changed direction in our tile choice and they were so patient and helpful throughout. Their proactive approach got the job done even sooner than we expected. Great company; you cannot go wrong choosing Carpet Source for your flooring needs.

We had our home re-carpeted this week by Carpet Source, and we could not be happier. Don, the owner, came to our house to measure, give us an estimate, and offer suggestions. We were able to schedule the installation to meet our schedule. The two installers, David and Gabriel, came at the appointed time, calling ahead to tell us they were on their way. They were both very professional, efficient, and knowledgeable. They did an excellent job and were a joy to be around. We highly recommend this company.

Dillon was very easy to work with on color and brand selection. Gabriel, and Dave did an excellent installation job from what I can tell and I am very pleased at this point. We had numerous re-schedules due to delays on our home renovation, however, Carpet Source was very accomodating and easy to work with. Thanks again for the outstanding service I have received, I am in the process of completing my home renovation and I have to tell you, I have yet to experience such prompt and attentive service as I have with you and your associates. I would certainly recommend Carpet Source for fair pricing and professional, quality service, before and after the sale.

From the start, our experience with Carpet Source has been phenomenal. When Tim came to the door for our initial meeting, I was impressed with the tools he had, including the tool to measure our rooms and the computer program that he used to diagram our house and prepare our quote. He answered all of my questions and went out of his way to come back a second time to speak with my husband and me together. He was very knowledgeable and answered all of our questions (unlike some other places). Setting up the time to get our house done was easy and the workers that came to our house were courteous and flexible. They answered my questions, moved our furniture, and left the place looking great. I also met the owner Don, who came to my house shortly after the install because I had a concern with the carpet. I was not expecting the owner to come and I found him to be just as knowledgeable and friendly as the rest of the staff that I had interacted with during the whole process.

We shopped around and we found that Carpet Source had great prices. There were no hidden fees or vague estimates. Everything was in one number, which included our carpet, pad, removal of the old carpet and pad, and furniture moving (which MANY places said was extra and would be “a hundred to two hundred probably”). The customer service is what really sets Carpet Source above the other retailers in the area. We are happy with our floors and plan to use them again when we finish the rest of the floors in our house. You will not be disappointed to use Carpet Source for your flooring needs!

We had an in home consult with Don and he was great. So knowledgeable and understanding with our one year old. The installation team was wonderful. They got the carpet installed quickly and they were so pleasant. We have had our carpet for about 3 weeks now and it has been such a great investment. We are very happy and will be using Carpet Source for future flooring projects.

In the past year, I have managed a remodeling project which involved a complete renovation of a dated building. The project required that I work with many local (and national) stores, businesses, contractors and vendors. During this time, I have had some great experiences and some very frustrating experiences; however, my experience with Carpet Source was by far the most pleasant experience I have ever had with any business. Don Lovato and his team were professional, knowledgeable, honest, kind and flexible. The quality of their work is outstanding, and from my first phone conversation until the completion of my flooring project, they went above and beyond in every step of the way and truly exceeded all of our expectations. I wish Don and his team continued success and look forward to working with them on my future projects.

My wife and I purchased a home and needed to replace the carpets as soon as possible. Every single company we spoke with didn’t have carpet in stock and some even on back order. So we tried our luck and called Carpet Source and spoke with Don, who was beyond helpful and meticulously guided us through the tear out and install. Luckily, he had a higher quality product in stock and we were able to install within several weeks.
Unfortunately, we were on a time crunch and couldn’t wait for his team to do the install otherwise we absolutely would have had them do the work.
I highly recommend you give Don a call if you want to replace your carpet. He and his team are very professional, courteous and respectful.
Thank you for all of your help, Don!

If your looking for excellent customer service, quick installation, & professionalism, then Carpet Source is your place. I had been dealing with the big box stores and the service was horrible, it was gonna take 2 weeks to get someone to come to my house to measure, then I would have to go back to the store and pick a carpet, wait 2-4 weeks for delivery, then schedule the installation which would be an additional 2-4 weeks, it was very frustrating. A friend recommended Carpet Source, I phoned and was able to schedule a measurement the next day, their representative came to my house the next day with carpet samples, I picked a carpet that was in-stock, and was able to have installation the next day. That’s a 2 day turnaround, yes!!!! The staff at Carpet Source were understanding, competent, professional, fast and nice. Highly recommend Carpet Source.

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My carpet job
My wife and I were so pleased with the experience we had with Carpet Source. The owner Don was very personable and knowledgeable about his craft. We were able to get the work done ahead of schedule and the installers did a remarkable job with the install. My wife and I look forward to doing business with Carpet Source again when we get ready to do our bedrooms.

We had our house carpet replaced with new by Carpet Source. The whole process starting with Tim coming out to show the samples, everyone in the office and the installers was awesome. Being in the carpet business, we know more than the average customer and therefore, can be a little more demanding, but Carpet Source knocked it out of the park with the whole customer service experience. Thanks Carpet Source!
I own Chem-Dry of New Mexico and have referred Carpet Source numerous times. Never have I had any negative feedback from my clients and have had several compliments on the service and prices. I will continue to recommend Carpet Source to my customers.