Harbor Freight Tools

Wow! Everything you could possibly want or need in the tool world and then some! I found what I was looking for and had a wonderful checkout experience with a charming person. Very welcoming.

Selection of parts in comparison to competition stores was better prices and service or excellent I would recommend shopping at harbor freight over other in the area. Stores

It's great to have Harbor Freight Tools right here on our main street in Herkimer NY. Not only do they sell low priced tools helping you complete projects that won't bankrupt you, they have also benefitted the environment.
Harbor freight just completed refurbishing an existing structure wisely recycling available resources. Their store backs to Meyers Park yet does not impede the beautiful vistas as their roofline is barely visible from the residential streets which they abut.

Good clean store, helpful staff if they are aware of your needs. They won't waste your time if they don't know, which is very much respected in my eyes. Always go in if I need those simple one time tools.

Very helpful and nice people. Even a supervisor and manager worked together to help us out so, that tells me the manager isn't afraid to help out right along with everyone else working. Laid back atmosphere and great prices. I don't have any complaints about what they sell. I will be shopping here, more. Thank you Harbor Freight and their help.

As an engineer, I love shopping here for tools/accessories. Harbor Freights and Home Depot are my favorite stores for tools. The customer service here is great. The store is small but it has many useful things that I can't find at other stores. I love how their website is updated with stock items and it also has reviews.

I loved my visit here today for a few reasons.
1. They greeted customers when they came and thanked them as the left.
2. There was staff on the floor.
3. The staff was friendly, knowledgeable and helped me find what I needed with great attitudes.
4. When I didn't get the discount I expected (my fault, I didn't tell them I had it or realized it didn't go through until I was unloading things in my car) I was pulled out of line when I returned to get help instead of having to wait again. I was really impressed that they were so willing to make things right and tried to speed up the process as much as they could.

The only downside to this place is I could see how parking could get tricky if it was packed as there were a few spots that could easily back up into a power pole.

This was our first visit to this store. The staff was very knowledgeable, friendly and helpful. The store was immaculately clean and so organized. It was such a pleasant experience. I would recommend this store to EVERYONE.

The new harbor freight store in Herkimer is very nice well maintained lots and lots of products never anything missing or short. The staff seems to know what they are doing. Managers are great if they stay like this the store will do very good in this area.

Great customer service. Good tools at good prices.

Employee immediately noticed I was looking around and following current health guidelines from 6 feet away, he asked if I needed help finding something. He walked me to the aisle to show me exactly where it was. Very happy with my experience at this store.

Great selection of tools

My experience was harbor freight tools in Rome New York was exceptional the sales associate that I dealt with her name was Natalie and I give her a 10 out of 5 stars very informative and help me out through getting my purchase at another location and I'm very happy that I done business with Harper freight and I'm very happy that Natalie was able to help me

Clean and easy to shop here

You know when you go to the doctor and he writes you a script and checks the "generic" box and you pay $5.00 instead of $25.00? That's Harbor Freight but for tools. The tools may not be Stanley or Craftsman but they're still good quality tools but at a much cheaper price, and that's Harbor Freight in a nutshell.

Returned broken tool no questions asked love this place

One of the managers 'Shana' was very great in helping me pick out products that I needed. Very friendly and helpful staff. Will definitely be going back!👍👍

The employees helped me out alot with education on the items I was looking for. Found some deals. Employees were great.

Helpful, informative, polite. Nice place to shop, browse and/ or ask questions.

Love this store, highly recommend, great customer service on top of it all, they also make it very easy for returns!!!