Ashley Store

Mr. Jody was very knowledgeable and patient in helping us pick out a recliner. He even pointed out pieces that were on sale rather than pushing us to only look at regular price. The other 2 employees there were also helpful and friendly. We would highly recommend visiting the Findlay Ashley store.

Ashley Furniture in Findlay was awesome to work with. We generally knew what we wanted and checked out their large storeroom to find the best fit. Jody was very helpful, answering all of our questions and explaining all available options. Fulfillment occurred even faster than their in-store estimate, and delivery was scheduled via a fully automated system. Of course there is still the option to call and set it up over the phone. The delivery window was accurate, and they sent a link that allowed tracking and updates on delivery day. Our furniture was moved in and assembled exactly how we wanted it. Overall a fantastic experience!

I would like to thank the Findlay store for their prompt and curtious service, our sales person was amazing! Unfortunately, I refuse to recommend my home town store in Lima due to the lack of acknowledgement when I enter the store. I couldn't even get "some one will be with you shortly". When you are planning on spending thousands of dollars in one store on a single purchase, you deserve at least that. I will drive the extra 30 miles for good customer service.
Thank you!

The sales person was very friendly and helpful. She was very understanding and kind. I’m very happy with my experience and am excited to get my choices into my remodeled home.

Jody was super friendly and helpful in helping us pick out the perfect couch for our home. Now that the couch has been delivered, we are SO happy and SO comfy!

The people at the store were very nice got answers for all the questions that we had and made sure they could do everything they could to get us what we were asking for great experience getting new furniture

came in knowing I wanted a sofa chaise the person that originally helped us looked at us like we were crazy her coworker came over and took over for her. He showed us the only one on the floor that was convertible. It was fabric which was nice but it would have been nice to have different color options. He went over the different delivery options with us. We chose the white glove.

I preferred Ashley furniture under the old owners, while the prices are more affordable for the customer they have cut out so many jobs and run on a skeleton crew. It’s not the local owners it used to be. You can tell the new owners don’t care about being environmentally friendly and just cares about what is best for him. I would go to other furniture stores that are better for the local community.

The guys were great. Friendly and did a great job setting up furniture

Great looking store, getting lots of different types of merchandise and lowered their prices. Stephany was a really big help making my home look good

Awesome experience! Gage (Lima store) is the man and provided top notch customer service! We will be back just because of that guy!

Grace was very professional , smart,
And courteous . Prices were reasonable for what we were looking for

The staff in this store was very friendly and helpful. Lots of inventory. I will say much of it had the same esthetic. We locked down a great looking dining room set and we’re out the door with a delivery date within a week. Very good experience!

Sales was patient and great! Will definitely go back.

Had an amazing experience with Tate Phillips! We knew what we wanted and he was super helpful. So helpful that we bought the recliner we were looking at AND the matching couch last weekend. We are going back today to look at more furniture. Tate was very friendly and knowledgeable. He was honest about the backorder timeline for our couch so we know what to expect. Definitely recommend Tate at the Findlay Ohio location!

Stephanie was SO helpful with our buying experience! I was very picky and she was kind and more than willing to accommodate what we wanted. She helped us carry end tables and chairs to pick out exactly what we wanted for our new home. We got a great deal on our beautiful new furniture!

Fast and easy service. Salesperson was very kind and informative.

Very helpful and professional. Answered all our questions. So much furniture to choose from! We are very pleased with our purchase!

Heather was exceptionally polite, friendly, and very helpful with all the furniture that I came in to buy.
I would give Heather a 10 out of 10!

Tara was a great help! We came in two separate times. She remembered us when we came in and even remembered what we had been considering during our last visit. She went out of her way to answer every question and looked up options even though we weren't very set on what we were looking for. She was a very pleasant person to work with and made sure we were completely satisfied with our final decision.

Tiffany was one of the best sales people I have ever had the honor of working with. I am a sales manager and I wish all of my sales people were like her. Thank you for the great experience!