JCPenney

Skylar in Returns is The BEST at Customer service and support. She is friendly, patient and efficient. She worked through her lunch break to complete my returns which is going above and beyond. This is a big shout out to Skylar and all of other the hard working employees who deal with after Christmas returns this year.

Great sales going on now! The Christmas decor is beautifully displayed.

my prepaid order was ready and fit perfectly based upon the recommendations when I ordered it. The linen department sales person named Helen was extremely helpful and patient with us as we made our decision.

Great location. Everyone I spoke to were helpful and polite. Good selection of products.

Went here to have some Valentine’s Day photos done! Nicely done!

I'm glad we still have a J.C. Penny. I always come to Barrett parkway for my clothes because Rome no longer has the stuff for me, plus at J.C. Penny's, I can still get dress pants. Employees were extremely nice here too

JCPenney is so large is probably statistically just HAS to have what we're looking for, and most of the time, it does.

I personally love JcPenney. I miss the old prices because I get the same dress brand, material, style, etc. for twice the price ON SALE with a COUPON. It is not high end, so I don't see the price hike but what can you do?

I hardly ever go here but when I do it's because the Shaq shirts are on clearance. I'm a fairly sizeable fellow, finding nice fitting clothes is a bit hard but I can pretty much always find something from this store.

Loved the experience. It was nice and clean. I found just what I was looking for. I had been there before and found what I was looking for. The salesperson was very nice and pleasant.

Coupons valued from 10% to 50% off were handed out as we walked into the store. Once you lifted the seal your percentage was revealed. It was a cool way to amp up your shopping experience. Great deals throughout the store + coupon value made for awesome savings.

Please bring back your price check machines. It's quite annoying having to track down an associate/nearest register and/or gather a few things to take to them simply to ask for a price check. And, then if you don't like the price, having to take those items back to where they came from. Price check machines are just so much easier, convenient, and I just love them! Bring them back!

There were lots going on, different sections for diverse items. The clothing line was full of items from towels to shirts to bedspread to pants and many more. The shopping experience was really good.

Ambience was calm and it was easy to select items you wanted. The mall parking was free too.

I visited the Sephora here and I wish I could remember the girl who helped me! The store was neat and organized! The girl was extremely helpful, polite, and friendly! She hooked me up with some amazing facial products that have, so far, been amazing for my sensitive skin! She knew her stuff!

Caught a wonderful sale today. Since Penney's brought back the St. John's Bay label I will be shopping here more often. Wish this store hadn't been reduced in size so much. I really missed the selection they used to carry not just in clothes but in housewares as well.

JCPenney is my store any day at any time. I went to pick my birthday gift from Sephora

I have been to this store two times in two days, there was plenty of merchandise in stock. The store was nice and clean and had some great buys as well, the staff was very friendly and helpful both times I was there. I hope they continue to be around for years to come, I think people should buy from JCPENNEY and help pull them out of their slump. Fingers crossed for them!!!!!!

I went in today to find 3 Craftsman work shirts XXL and found only one. But, the assoc #1156 was very sweet and helpful. She asked what size I needed and said she would mention it to the person that places the orders. I appreciate her offering to do that.

Easy shopping and personal are very nice and helpful. I have been shopping here for many years.

Haven't been to the mall in years and the last time I was there the dept stores had done away with all cashiers except at the exits.
What a pleasant surprise today. Each floor had cashiers in virtually all departments, who all said hello when we walked by and also, when we asked, gave directions to where we wanted to go. This is the way it used to be.
Congrats to JCPENNY for bringing back customer service the way it should be.