Staples

This review is strictly based on ONE employee! I just called and had the most amazing customer service. Lindsay was absolutely the nicest person and completely made my day. She went above and beyond the typical customer service role and exceeded my expectations. I called to find out if Staples carried mail boxes that could be mounted to a home, and Lindsay was polite and courteous with her answer. She was also very friendly. She was personable and we even made a couple of jokes. She helped with my question and made me smile. I feel like we could be friends and I don’t even really like people. She also restored some of my faith in humanity! Staples is lucky to have her as an employee! Thank you Lindsay for all of your assistance! It was very much appreciated!

Went here to have some things printed for my friends baby shower and they absolutely nailed it! Turned out perfect! Will definitely use them for all of my printing needs in the future!

I go here all the time for their print services. Dora is awesome, I wouldn't get anything done if it wasn't for her. I'm sure she cries internally when she sees me walk through the door because I never seem to be able to get anything to work myself. Even though she was busy she went out of her way to help me with the printer and when that didn't work, made sure she got my order printed herself. She's also called me before printing sometimes to make sure I didn't make a mistake.. she's just awesome. I seem to need her help every time. I'm always happy to see her working when I come in and I've recommended a lot of people because of her.

My recent visit was superb and Dora in printing assisted me and if I could give her a 10 star review I would! She's great! But I have to say that all employees are always so helpful! I have all my business needs printed here in the Statesville NC store and I also purchase my labels, cards, etc in store. Thank you Staples for everything! And your prices are reasonable especially for us small business owners.

People really need to give this place a break. The staff work hard enough. They are severely understaffed. Whenever I'm in the store, all I can hear are customers arguing and being difficult with the friendly staff. The staff do the best that they can, given the situations, and are not given enough credit. Their return policies make sense. Their warranty options are just fine. Their stock is expectedly slim. Nothing about this place is the fault of the employees. Be nice to the people that bother to show up in the first place; you never know when you'll walk in again. Don't make the few people here feel like quitting.

BIG shout out to the employees/management of this store! I work in retail management and today I went to pick up paperwork required for FMLA. They had no way of knowing that I'd spent my day on the phone (while pretending to know how to nurse). I never mentioned that my career hangs in the balance. Long story short, the clearly busy but still attentive associate in the printing/marketing area dropped everything to find my packet (I sent it days ago but my husband was unexpectedly released from the hospital the same day so I didn't make it over to pick it up). When she tried to ring me up, the register wouldn't recognize my order. She sent me to a different register. I understood. Registers can run on different servers, one can glitch while the other won't. No big deal. I reached the other register and the same thing happened. Again, I understood. I wasn't even mildly agitated. These things happen. I see it everyday. The cashier called the General Manager over. He pushed a couple of buttons. He mentioned that they were wasting my time and that time is money. I said it was fine. He seemed to think for a moment and said "You know what? Time is money. Go ahead!" I asked if he was sure and he reiterated that time is money, they were wasting mine, it was only a couple of dollars, and to go ahead. Customer service is the bread and butter of my life. They had no way of knowing the importance of the documents I was collecting. I was fully prepared to camp out and wait until the register worked. But they just took care of the customer! I've used them for printing needs before and I've never been displeased with their service, but today they really went above and beyond customer expectation for no other reason than the sake of customer service! I will definitely continue to frequent this location! Their customer service is awesome!

Walked in a saw that smiles were seen at every corner. The front desks always ask what is needed unless you walk past rude with no intentions of socializing. I was imoressed with the printing section. I was a bit of a diffucult customer since my needs were the most. For the first time I didn't recieve an attitude in Staples and the man whos name was "Garryielle" or something close to that (Not exact), helped with reinbursement and restarting the computer and printer since I got overcharged. I appreciate the customer service. This staples is a 5 star Staples when there are employees like them.

Staples in Statesville is definitely my go to office supply store. Theyve never let me down. Kayla in the copy and print department really went the extra mile for me on my project. Will definitely be back.

they took an internet amazon picture of an old lp record album from 1957 (prokofiev, romeo and juliet, charles munch, boston symphony) and printed 3 color copies of it, sized it fit the jewel case for a burned cd version im making. their work turned out perfect and its beautiful. total cost for the 3 copies ....... $1.63 ! tomorrow they will do the same thing again with a separate ebay photo of the back album liner notes, that i sent them in an e mail as a link. .............. i'll be buying pens and paper here as long as i live.

Always very pleasantly met with and I've never waited long for anything. The printing and lamination department has always been a great help to me.

Russel was very very helpful!

Excellent customer service! In and out in 10 minutes.

Love this store, nice people, very friendly

Amazing people.