Alabama Custom Flooring and Design

They are very nice and extremely helpful to the extent of looking at pictures of the wall color and getting a good match for the floor and not clash. They have everything you need to get a floor done with real hardwood, laminate hardwood, vinyl and tile carpets and rugs. If u can walk on it THEY will have it. I'm still waiting on the free home estimate and I will update this post after with pictures.

Very nice. Great customer service. Special order received promptly. Will use again

AL Custom Flooring has always gone out of their way to help us with ordering and finding any flooring or tile that we have needed. They are
really nice people to work with on our projects, and very knowledgeable.
We recommend them to everyone!

I was looking for some comparable flooring to replace a property that had flood damage. The man at the desk took my sample & tried to help me find examples for the insurance adjuster. He looked up some items he didn't have in the store & gave me a printout to pass to insurance. I wasn't buying that day but he treated me as if I were. Very helpful & polite. When I get ready for the floor - it'll be bought here. Even the lady from the back came out to help. She was sweet too. Local. Small. Helpful.

Shane and David did great. They were committed to and take great pride in their job. They were punctual every day and if they were going to be a little late would notify us. They have the process of refinishing floors down to a science and a lot of hard work. They were also courteous and friendly. We highly recommend them.

I contracted with Alabama Custom Flooring and Design of Athens, AL for the renovation of my shower. My wife and I are beyond satisfied with the services they provided. We will definitely use them again if the situation warrant itself!!

Hi Ryan, I just wanted to let you know what I great experience I had working with Vicki Gonya and the team at Alabama Custom flooring. Vicki was always personable and professional, she was able to answer every question we had and we had a lot of questions. She exceeded our expectations and got our floors installed sooner than we originally thought we would get them. It was our experience with Vicki coupled with the competitive pricing and the large selection at the showroom that made us decide to go with AL Customer Flooring. The finished product was FABULOUS! We love our floors. The install team was quick, professional and did a great job, it was virtually flawless. We plan to call Vicki when we are ready to do other flooring projects in our home and I have already referred you to others. To sum it up, the experience from the showroom to the final install was top notch, thank you!

I have been in business for over 10 yrs remodeling kitchens and bathrooms. After trying most all other flooring stores in north Alabama over the years I stuck with this one. They always take the extra time to help my customers pick out materials and they have what I need when I need it. Highly recommend!

Update to a review with only 1 star rating several months ago from De W. As the customer who wrote it, we made an effort to update the rating but could not seem to do so. However, please know that all concerns with the installer were addressed and done so professionally. In reality the concern was simply a breakdown in communication. No one is perfect and they did what was right and corrected our concerns. Ryan was excellent and prides himself on taking care of the customer. Please omit the rating from your decision process on where to buy your flooring. They truly deserve a full 5 star rating.

Alabama Custom Flooring has a vast number of floor coverings which are displayed in such a manner it is easy to see how the finished product will look. Most helpful when deciding on the final choice. Very helpful staff and friendly. Great experience.

What a wonderful experience today at this establishment working with Kim! It was so refreshing to work with her and Dinah!! And we got Everything we wanted and needed. We love All we picked out!! Can’t wait to see it all in our New Forever Home!!!!

We bought our flooring from Alabama Custom Flooring and Design and couldn't ask for a better experience. The service was beyond my expectations. I highly recommend them for all you flooring needs.

Our overall experience was outstanding, from the selection to the service. Thank you for your design advice, it really helped us make the right selection for our project. I would recommend to everyone. Thank you.

I am a local tile installer. I often get my materials from Shane here. Always have what I need and ready to help!

Outstanding experience! Extremely friendly as well as knowledgeable! A++ experience, highly recommend.

#Oscar,#Shane

Shane and Brandi are very friendly and personable. They make it easy to buy flooring.

Very Helpful and Knowledgeable Staff.
Great Selection to choose from... well
laid out showroom. I would Recommend
to others.

Thank you to Ryan for the excellent service. I highly recommend Alabama Custom Flooring & Design for all your flooring needs.

Great experience. Very professional and knowledgeable. Nice selections and great attitudes.

Staff is the best!! Helpful and very knowledgeable about all things flooring.