Kroger Pharmacy

I have been to the Kroger in Nelsonville for my covid vaccine and the pharmacist there was amazing. I didn't even realize she had given me the shot. She was thorough in her directions and answered all my questions. I usually go to Athens and was there for a prescription refill because that's where I live but they had no openings. Athens is always very nice and very thoughtful. I have never had any problems.

Just spoke with your Pharacist Josh. My son is a graduate student at Ohio universisty
and he needed a refill on one of his perscription
Josh was kind and courteous and would like you to know.
Please tell Him thank you and would give 6 stars as above excellent.
Gary Pasqualicchio D.O.

Best place to get all your foods and liquor

They usually do a pretty good job. I was very disappointed in the service I received today. I may go to CVS for future prescriptions.

Was told at 9 am prescriptions would be ready in few hours return at 3 pm and was told it would be longer. And prescriptions was called in the day before! I wouldn’t get anything else filled here switching to Holzer!

If I could give a negative review for Athens Kroger- I would. Multiple times my family’s prescriptions have been called in and we have been given a specific time to pick up and when we get there - we have been told it’s not ready or they don’t have it in stock. We have to make special trips in town to pick up our medications and almost every time have either had to come back a different day to pick it up or wait 2 hours until it was ready. What’s even worse is the customer service is DISGUSTING. Miss Alexandra working the drive through window has a huge chip on her shoulder and doesn’t seem to know how to do her job. She tried to charge me $73 for a $20 script and acted like I was the one who didn’t know what I was talking about. I can understand short staffing and long wait times but I can NOT understand poor attitudes toward customers. I’ve worked at Kroger pharmacy before and would never speak to customers the way my family and I get spoken to at this pharmacy.

The slowest pharmacy. Absolutely everytime you pick up a prescription you are waiting in line 45mins-1hr. Also, if you have multiple prescriptions don't expect them to be filled together. You will most definitely have to pick them up on separate days.

The woman on the phone told me I would need to call in and tell them I wanted to pick up my medicine. Thought this was a little odd but I did it anyway, called on Monday to inform them I did want my medicine to be filled this month and she then told me I would need to call back on Tuesday. I then called again Tuesday and a man answered this time, I told him I would like my medicine to be filled and I was instructed to call. He acted very put off, as if I was baggering them, I informed him I was told to call by the woman yesterday. Anyways very confusing and very poor costomer service. I don't recommend this pharmacy to anyone

The worst pharmacy in Athens. I will never return. They have messed up my prescriptions 3 times. And today I called on advanced and they said it would be ready in 5 minutes so I drove there, waited in line for 15 minutes and then was told it wasn’t ready and would be 15-20 more minutes. This also happened to 3 other people in front of me. They are the slowest people on this planet. But also they have messed up my prescriptions multiple other times. It’s ridiculous!

Constantly rude and unkind on the phone. Impatient. I'm not sure why Evan hates his job and people so much, but it is pretty obvious he does. I'm not sure why his manager and Kroger tolerates this attitude. Just trying to get help and information for little kids meds. Not a one time occurrence. Kroger needs to own this situation.

Countless times they've gotten my refill date wrong, filled things either too early or late, spoken to me very rudely, and refused to acknowledge a physician's prior authorization. The pharmacists are both incompetent and inconceivably arrogant as they repeatedly attempt to supersede a doctor's authority.