Huntington Bank

Fast and friendly service.

Ashtabula Huntington drive thru. The other branches are inside of Giant Eagle and in the harbor. Drive up ATM with two drive thru lanes. Full service branch.

Have always received excellent service, always friendly people.

Always super nice and friendly.

Nice bank

Always busy with short wait,but the friendly helpful staff make it worth it

Friendly staff minus 1 person

My husband opened an account here with a personal check that cleared through the system super quick almost a month ago. This past Saturday he put a payroll check into his account and was told it would be in his account today. Bank slip even says yesterday's date for when it was deposited. He got an email stating he won't get his check until the 1st of March. We went in today to see if there was anything they could do on the branch level and he was basically told he won't get his check before Thursday. Almost an entire week after he tried to deposit it.

Never a manager on site to help with issues. Rude woman on the phone will hang up on you if she had enough of "helping" even if she didn't help at all. The atms never work. The newest atm ate my $300 and kept my card at 1am. There is no help at that time of day so I was forced to block my bank card and drive away. To get any actual help I had to call conneaut branch. This branch needs some serious help.
Edit: every week for 3 consecutive weeks there has been an issue when I try to use the atms. I thought atms were supposed to be convenient. Absolutely nothing convenient about a bank that never has an atm working, especially when there are two in the same lot.

Just put a 70k cashiers check on hold 3 times after it cleared, then reported me to fraud and it cleared, now they froze all my accounts left my employees stranded in the road and all my finances to live life froze and I might get sued over my contracts and loos everything, and my check cleared and said they would get it to me in the next 45 days, either there scamming or they stereotyped me and was proven wrong, but now I have to wait as my life goes under, would never recommend them especially for business

No wonder they have a 2.9 rate! For a bank! Wow. Never enough tellers, several people in line. ATMs always packed. Both of them. And they closed Ashtabula Harbor branch, took away ATM, three miles. Go into lobby, need an appointment to talk to someone, girl says “they are busy”! Two people waiting to see someone! Crazy for a service institution.

Writing this as I’m still waiting 30 min past my appointment time, obviously have no respect for other peoples time

I tried opening an account for my 15 year old so she can learn the importance of saving her money. The greeter said I need an appointment, even though it wasn’t busy in there at all on a Thursday afternoon. So, I tried to be understanding and take care of my own banking and when I tried to cash my daughters savings bond, they said they couldn’t do it because my daughter doesn’t have an account! What a joke. In these trying times, I don’t understand why some people have to make things so difficult!

Rude teller
After waiting in a very very long line, I was treated like dirt because I wanted to put money in my daughter's account. I'm her guardian. They wouldn't let me because I didn't have her account # on me. I wanted to deposit money, not withdraw. What's the big deal? She was so rude to me I will never go back there. We are moving our money to Erie Bank in Ashtabula Township.

Been there 2 times. Both times they weren't able to do the simplest tasks. They don't know what they're doing. Don't know why they're getting paid as much as they do just to sit behind the counter and say they have no idea what they're doing. Really ridiculous

ATM is always broke. Standing inside is normally a half hour wait for service.

Paid a over draft and now being sewed on. The same thing it was over 5 years since I paid it so no font have the recipe..