Lisa Faina: Allstate Insurance

The Lisa Faina office is an exceptional example of what customer service should be like. Even in a time when customer service is declining, Mari, Kassandra, and the rest of the staff go above and beyond to provide the best possible experience. Having been with our previous insurance company for over a decade, we were thrilled to find an office that finally met and exceeded our expectations.

Their top-notch communication and unwavering commitment to customer service set this office apart. They make you feel heard, valued and appreciated every step of the way. We cannot recommend this office enough to anyone looking for exceptional service. It truly is a rare gem in today's world.

I have been dealing with the Lisa Faina agency for a number of years. I must say that they are always professional, responsive, and looking out for my best interests. Most recently I was working with Holly R. and she was exceptional. Her knowledge of the insurance business as well as discussing in detail what I wanted and more importantly, what I needed was extremely helpful. Needless to say I recommend Lisa Faina agency and her staff for all of your insurance needs.

I have been with Lisa Faina Allstate Insurance Agency for over a decade. They are professional and always understand my needs. In these times of ever increasing insurance prices Holly Richardson took hours reviewing my policy. She was able to actually increase my coverage and lower my premium! She is a true asset to the agency. Here's to many many more years with the Lisa Faina Allstate.

I recently worked with Holly on obtaining an insurance policy for a new home my husband and I built in Florida. Holly is extremely knowledgeable, and worked hard to find a great insurance policy for me at a very reasonable cost. She was very responsive every time I contacted her and wonderful to work with throughout the entire process. I highly recommend Holly and Lisa Faina Allstate Insurance.

We have been with the working Lisa Faina Agency for over 5 years and we always receive excellent service! Our agent Holly Richardson is GREAT! Holly is very thorough, she makes sure we have the best coverage for the best price; I have never had an Insurance agent as dedicated as Holly. In addition the entire staff at Lisa Fraina agency are professional, friendly and great to work with!

I love working with this insurance company between my car insurance and homeowners!! I’ve dealt with Holly Richardson for homeowners !! This company takes pride in what they do for your needs . They are extremely fair with both car an homeowners. Consider going to them for all your needs . You will be quite happy.
Thank you again Debra Hamalainen

EXCELLENT OFFICE, GREAT STAFF. Holly Richardson did my flood insurance, she was pleasant, informative, and super helpful and got me a great price. I will definitely use this office for all my insurance needs. 100000 %

I have worked with Holly Richardson for auto and home. She truly goes above and beyond to make sure she finds the right policy at the right price and will not try to oversell you. She is honest and easy to work with.

Sergio Sardinas was very helpful and extremely knowledgeable. He helped me get more coverage for a better rate. I can say I am a satisfied customer. Thanks for taking care of my insurance needs.

I have been working with Kassandra at the Lisa Faina Insurance Agency. She is extremely pleasant to deal with and able to answer my many, many questions. She's helpful and prompt in returning my calls and emails. Buying insurance can be very confusing, and I trust Kassandra to be thorough and honest.

Every person that I have talked to over the past three years has been nothing short of incredible!! the agents are knowledgeable, helpful and really go above and beyond for any question or issue.
Today I had the pleasure of talking to MARY!! What an angel 0:-)
I look forward to using this company for may more years

I have had this agency for nearly two years now for home and auto. They are very responsive and helpful. Recently Wendy Roomey helped me thru a rate adjustment. She was extremely helpful in comparing rates even going outside their usual Allstate quotes. Claudia has been exceptionally helpful in the past as well.

My experience was with Lisa and her crew was exceptional. I left because my policy lapsed and I could not get it restored over the long weekend. I had to start a policy with another company but, we'll come back here when we come back to Allstate.

Holly Richardson was a pleasure to work with.
She was very prompt with her responses and took care of renewal on a very short notice. The rates were very competitive. Would definitely recommend her agency to anyone looking for services.

Holly Richardson and the entire Lisa Faina team have been extremely helpful in finding reasonable insurance in the Florida market. They are very responsive. I continue to use them for all of my insurance needs.

Jham did a great job of getting me the coverage I needed. He was friendly, patient and knowledgeable. Would definitely recommend him as an agent for anyone needing auto insurance.

Holly Richardson went above and beyond the call of duty to take care of me and my policy needs. Thank You Very Much. Please Keep up The Amazing work. I appreciate it, Carlos

I received incredible help from Holly Richardson on reducing my cost for condo insurance. Her advice was spot on and I am so grateful for her help. Amy M

I want to say another, “Thank You” to Jham! He helped us switch auto insurance and we’re thrilled with our new rate! Jham is a kind, helpful gentleman, who’s willing to go above his protocol, to make sure his clients are completely satisfied with his services!!

Jham was so helpful and knowledgeable about the insurance I needed. Made such a hated chore into something that was tolerable and I'll all set up. Had esurance years ago who was under allstate and loved them. And so happy to be back. Saved me money and I got more than I bargained for.