Palm Beach Floors

Palm beach floors installed a luxury vinyl floor in our den! The job was perfect. We are really enjoying our new floor. The price was excellent. I will use them again soon! Thank you.

We love our new hardwood floors! Palm Beach Floors made our 23 year old home look like new. The flooring material, the install and new baseboards look amazing. We get compliments everyday.

Beautiful workmanship. Left the house spotless. It's not the material buy the craftsmanship that counts

I went to several places for tiles and laminate flooring. I received the best service from Julio at Palm Beach Flooring. He was patient. Understood our needs. Made excellent suggestions and had a large variety of samples in his store . I recommend this place highly if you want quality and great service .

I shopped around to at least 6-8 retailers for vinyl/laminate flooring for my whole house. Loved the fact that these guys were local and it turns out their pricing was noticeably lower for the complete per square foot install including the materials and baseboards, trimming doors and even moved the furniture around and moved it back! Seriously their pricing beat everybody out and I was extremely impressed, and I am a picky guy with extreme attention to detail, with the craftsmanship, the professionalism and the cleanliness after the project was completed and in just 2 days! Thank you very much! Keep it local folks! The owner Carlos worked for all the big retailers in the past! I recommend!

We decided to pull the carpets out in our bedrooms and went to one of the big home improvement stores. Once we got a salesperson, we learned that they charged all kinds of extras to in addition to the cost of the laminate which seemed like it doubled the price. A friend who lives in Delray recommended Palm Beach Floors so we went and visited the showroom. We learned first off that the HI store was really more money as Palm Beach Floors pricing was all inclusive. The owner personally came out and measured the job and brought the choices we were considering and once we saw them in the bedrooms the decision was easier. In addition, instead of having a new piece of quarter-round molding in addition to the baseboard, they were willing to install new baseboards and paint them for a super low price. The installers were quick, neat and did a fabulous job. The new laminate floor looks like real wood and we couldn't be happier. Great pricing and all went smoothly

Palm Beach Floors came highly recommended.Then, when I first visited the store, It didn't appear that they had a big operation. Boy was I wrong. Carlos, the owner showed me pictures of installations his company did in St. Andrews, Polo Club, Weston and Heron Bay. I went from skeptical to being extremely impressed with their work. My wife and I absolutely love the new new wood floors and marble finishes in our home in Palm Beach..

Team was very professional,
Price was great.
Thank you Carlos!

Best service and the best prices

Decent products and good customer service. Prices and selection could be improved, but overall very good experince.

Very helpful staff.

I had an awesome experience with Palm Beach Floors. They tiled my whole house in about a week, running a 4 man crew on tile and a 2 man team on baseboards. Their price was very competitive having shopped around at several showrooms before I landed at Palm Beach Floors. Carlos was easy to work with, and his team worked very efficiently. The workmanship was amazing, and when they left, it looked like my home was brand new - no dust, no grout haze, just a nice looking floor.

Update 2022: I attempted to have Palm Beach Floors handle a bathroom remodel for me. After having recommended them to my neighbor based on a prior good experience, I was left in a bad spot this time. This company is simply too busy to take on new work, but instead of just saying that, they will string you along without any communication. If your experience is like mine, you will have to call dozens of times over the course of several weeks or months. Each time you call, they will either tell you they will call you back or they are waiting on one person to do one thing before they will have an accurate estimate. I’ve now been waiting on an estimate for nearly 2 months and I was made to look like a fool with my friends for recommending them. Even when I expressed my frustrations, I was told “this is not how we do business, give us a another chance and it won’t happen again.” That was about 2-3 weeks ago and I still haven’t gotten a quote.

Trying to support locals and this has been the biggest mistake.....no customer service what so ever.....keep being told the tiles would be delivered today.....since last Friday, and just got it today!!!!! No communications......if we did not call they would not let us know what was going on......and then told they will be there in 30 minutes only to wait 2 1/2 hours for delivery....and never mind that the project got delayed for 10 days .....would not recommend or ever use again!

My mother and father met the owner at the home show awhile back and really liked him. Since we live in Winston Trails it was closer to go to the Delray location.
We were helped by a young man who was extremely helpful. He came and did measurements and really helped us go in a better direction then we wanted to go. But while we were at the Delray location we could hear a women who I assume is a manger or owner on the phone yelling at a customer about money. My first thought was no I do not want to do business with these people. But tried to tell myself it's south Florida maybe the customer didn't pay. I've worked in retail for over 10 years and dealt with customers daily. It just really gave me a bad vibe. But my mother had to get the floors done before Christmas and before her heart surgery. So we proceed with the process and paid the deposit.
The guys came to do the bathrooms and of course we couldn't communicate with any of them. Non of us speck Spanish. I prefer to be able to communicate with someone who's working in my home. They wanted to tear up both bathrooms at the same time so they could get done quicker and move on to their next job. We live in a two story house. My mother is disabled. She can't walk down the stairs in the middle of the night to use the bathroom. So there was no way possible we could do that. They still kept pushing us to do it. A man came who spoke a little English I assume he's the Forman who over sees all the jobs. He pushed for us to tear up both bathrooms at the same time. This made me feel like the company just wants money and they are going to rush the job no matter the outcome and I was right. As they worked on my mothers bathroom they had an issue with her jacuzzi bathtub. This was the first time we had to deal with that yelling women I told you about. She called my mom and told her we have to pay more money and it was not in a nice tone. She threaten to stop the job if we didn't. I would have stopped it to be honest but not my mom she proceeded and gave her the money. At this time my brother was in the ICU having blood transfusions for two weeks. So my parents heads weren't in the right place. I stayed at their home to over see the bathrooms. And let me add my mom was not arguing with her or refusing the money. The women called and was rude from the start. I could hear her through the phone.
The bathrooms were done and the women called asking for the rest of the money in her not so nice tone. My dad walked through quickly said it was fine and paid her. Well at this time my mom was in the room having her heart surgery and my oldest brother drove down from Ohio to be here.
The Forman who came before and walked through, I assumed he would have come to inspect the finished job but nope he didn't. I don't lay Title what do I know? But I would think a good business would have someone walk through to see how the finished protect looked. At this time only one guy was on the job. They came and took the other guys to start another job. When he left he left me with a black bathtub, dust on the walls and door frames, incomplete grout line that my dad had to paint and fix himself. A mark on a door frame, elbow marks on my wall, dust all down our stairs. The grout the put between the bathroom to the hallway cracked and is now completely gone. Every time I walk into the bathroom I'm reminded of how my parents were taken advantage of. My grout lines in my bathroom are not even the same color. My brother who drove down from Ohio helped vacuum the dust off the walls and ceiling with me. So when my mom came home from the hospital she wouldn't have any added stress. I wrote a lengthy review because I wanted everyone to understand what we went through fully. I don't recommend this company, we wanted to re-tile some of the bedrooms but we won't be going with them. Money was never an issue for us. We expect to pay someone for a job and for the job to get done correctly. The owner and the yelling women would not be happy if this was the job done in their home. Go to yelp for pictures

The work done at my house installing the ceramic tiles was really bad.
Some of the tiles you trip over them others are hollow. They told me the tiles were manufacture in Italy (they were not) they were from China.
This individual Carlos never return my calls.
STAY AWAY FROM THIS COMPANY.

Called 3 times no answer, Drove all the here, doors are locked during normal business hours. Lost a customer