CVS Photo

Walgreens

The worst customer service. I came to pick up an antibiotic for my 2-year-old girl, who has her mouth full of blister packs. I didn't go through the drive thru because I had to look for other medicines inside. The pharmacist couldn't find the order for the antibiotic because I'm almost sure she was putting the name wrong even though I spelled it before several times, I had to call the Pediatrician office to confirm that they had placed the order correctly, this has been our pharmacy for 1 year so there hasn't been any change and always had all my prescriptions sent to this pharmacy. And after the order appears and I wait with my child uncomfortable and in pain, hungry, and tired, this lady with the worst attitude just tell me that they are going to close for lunch and that I should come back in half an hour. I was waiting for almost 20 minutes. Really? I did not come looking for a cream or something like that. It is an antibiotic for a 2 years old girl who has not eaten for 2 days due to having blisters in her mouth due to stomatitis. The worst treatment and the worst attitude, it seems incredible that they are people who work related to people's health, when they have so little empathy and such bad attitude. I stayed in my car and waited for 20 mins. My daughter fell asleep with an empty stomach and crying in pain. The resumen is that I will change the pharmacy to another location, I don't want to see this lady face ever again.