Wells Fargo Bank

I am an African American lady. I went in to the branch to redo a CD that had come due. I related this to the relationship person, he immediately informed me I could not get a check that day even though I had not ask for one. I informed him I wanted to either return the funds to the account they came out of or get a new CD. During our conversation he (a Hispanic male) informed me three times that
he could not cut a check to me at this time. He told me to go on line and make another appointment and then see if I could get a check. I then went to the teller window to get 50.00 in quarters. The (Hispanic) teller requested that I ,after swipping my card, produce my driver's license. She then told me there were problems with my account and she need get authorization. My account had over $68000.00 in it. My totals deposits are over $200,000.00. The teller got the drive through teller to help and she also said that they could not give me fifty dollars. I then gave the teller fifty dollars from my purse to get the quarters and ask to speak to the branch manager. The drive through teller informed me that she was the manager.
I went to another branch, redid my CD and was out in 15 minutes. I am a elderly (77years young) lady and I felt horrible and humiliated when the Riverdale branch.

Excellent customer service from Jose. Friendly and very helpful, informative service.

Jose was really polite and took care of my transaction swiftly. It was rather a busy day but I didn’t have to wait for long.

Despite not having an appointment with her, Skeeta helped me with my account in-between her busy schedule so I’m quite grateful.

First time coming to this bank, and I was satisfied. I’m writing this as I leave. I greeted once I came in and the person who helped me was very nice and patient. I’m pretty sure his name is Christian, I withdrew a large amount of money for the first time (I usually don’t go inside banks.) but he made me feel comfortable. Thank you Christian, give this guy a raise :)!

shout out to Darwin and Carlos. They really seem to love their jobs and helped me a handful of times and are always pleasant and helpful outwardly even when I've been difficult or naive. Really the only reason I am still with Wells Fargo. Great customer service every time with these two.

Staff was very friendly and welcoming. My teller, Christian, was especially helpful and very sweet.

I have used this bank since 2002then it was Wachovia. They have continued to provide the best customer service ever.

Great service always willing to help you.
During Covi never close.

I love the customer service here. They are always helpful .

I was well served, the attendant was very friendly

Absolutely happy with the customer service, electronic operations, and service fees. I recommend it.

My favorite Branch..

My Bank

Excelente Servicio y amabilidad, con servicios en espańol tambien. Soy cliente desde que se llamaba First Union, luego Wachovia y hoy Well Fargo Felicidades y adelante 🤗. Muchas Bendiciones!!!

Para mi hasta el día de hoy un excelente servicio

Excelente 👌

muy amables

De lo mejor