CVS

This 5-star is for Chris who did an amazing job with customer service on his evening shift. Since I’ve been in PG County, I’ve had poor customer service experiences in all CVS’. This was my first time at this location and for a change, I had a positive experience. Chris was prompt when I needed assistance, patient, helpful, professional, and kind. Everything a customer looks for when visiting a store briefly. Other team members in the county needs to look at how it’s done here.

The pharmacy has always worked efficiently, calling me and telling me when they have or don’t have my medication in stock, advising me on costs, etc. The general store seems to be stocked well and tidy, and the staff is pleasant. I have no complaints.

Solid location with a drive through. They do vaccines here as well.

I was apprehensive about going to this pharmacy after reading the negative reviews, but my experience at this CVS was good. The pharmacist was caring, I thought. She wanted to keep an eye on you after you got your vaccine shot and had seats set up where she can keep an eye on you. There was no such attention at a Gaithersburg CVS. The person who registered for the vaccine was nice, too. All the people at the pharmacy were constantly doing things and were very busy. I didn't observe any laziness.

Yesterday I came to the pharmacy with a chronic pain due to a permanent problem I have. Asked to an employee about some pain killers and she told me to wait for the pharmacy specialist. Her name is LINDA. She kindly listened to me and recommended me a specific medication over the counter, so I could have better days without pain before my Doctor’s appointment in two more weeks. So... I have to say that I had the best experience at the pharmacy and highly recommend everyone to visit this place when the time to get the right medications will come. I have to say that LINDA, recommended me to make sure I visit a doctor in relation to my problem. And today I came back to the Pharmacy to buy some other items; made the line to the cashier and once again; another young lady was at the register and very friendly and kindly asked me for my CVS card. She was very efficient asistíng me to get the discounts on the purchased items and very nicely was able to help me. Her name is JACKELYN, I definetly will make this location my pharmacy of choice; don’t matter if I have to drive the extra miles just to get the nice and polite treatment I was able to experience this time. Please, keep up with the good work you do...👍🏼

So to start off.. I came into this location seeking help on what to do with my forehead due to a tan I got while in VA beach. I had wore a bandana across my forehead while at the beach and received a suntan in the wrong spots everywhere but my forehead. My eyes down was way darker than my forehead. I was devastated and didn't know what to do because my job is really picky on appearance and I couldn't go to work looking like this.

Jackelyn, was amazing! Her customer service was top notch. She saw me walking around while at the register helping another customer and asked did I need some help. I said absolutely lol. I showed her my forehead and we both was in a wow moment. Jackelyn, stepped off from the register when there were no more customers insite to assist me on the floor. While using her knowledge on make-up and different tanning options. Nothing seem to match my skin color, but she continued to help me out.

Later, after sampling almost everything we could think of in the store. We found a foundation to help blend the color of my skin, but I wasn't convinced. She then said well we have headbands. That may work. So I ended up with that. I appreciate excellent customer service and your staff member Jackelyn deserves a trophy, a raise and or promotion for going above and beyond. Thank you!!!

Needed help with transferring pictures from my phone. Young Indian lady was able to help. She was pleasant and professional. Happy with pictures. Nice experience!!!

amazing, efficient, and knowledgeable pharmacists. love the breast cancer awareness representations.

the Pharmacy is very good and nice people working there

The pharmacist is amazing - helpful and knowledgeable!

Most staff their are nice.

Muy bien gracias